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Build 7600 This copy of Windows 7 not genuine RRS feed

  • Question

  • I purchased this from Amazon during their promotion for Windows 7 upgrade.  This i the upgrade disc to go from Vista to Windows 7 Home Premium.  I get annoying alerts about this copy of Window 7 may not be genuine...  Please help me to fix it.  I cannot do a reimage since I do not have the original HP reinstall discs and they do not support it anymore...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MF33P-MQMYH-2QFH6
    Windows Product Key Hash: 3q3BwZeHOX+jKPmCqeBsuT2GYmk=
    Windows Product ID: 00359-031-2252683-85401
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {979DC0A7-83B2-4486-ADEC-BEBC7CCF11A0}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.091207-1941
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[Hr = 0x800b0100]
    File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x800b0100]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{979DC0A7-83B2-4486-ADEC-BEBC7CCF11A0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2QFH6</PKey><PID>00359-031-2252683-85401</PID><PIDType>5</PIDType><SID>S-1-5-21-3101013709-3576510779-3412865207</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GC671AA-ABA a6130n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.11 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070605000000.000000+000</Date></BIOS><HWID>22BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>AD981A6248156D0</Val><Hash>EK645B6T9uwAqyoqupvjKs86N0w=</Hash><Pid>81599-872-4759073-65450</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
    Error: 0xC004F012

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000090
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppwinob.dll


    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAEAAQACAAAAAQABAAEAeqja0IhMQ0aG6ZIAKpYyZD4cDiu9IFTUyPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SSDT   PTLTD   POWERNOW
      SLIC   HPQOEM  SLIC-CPC

     

    Friday, April 22, 2011 4:44 PM

Answers

  • "rbusmail" wrote in message news:1a65c732-97fe-40a4-8b2d-3f25a18b99e3...

    I purchased this from Amazon during their promotion for Windows 7 upgrade.  This i the upgrade disc to go from Vista to Windows 7 Home Premium.  I get annoying alerts about this copy of Window 7 may not be genuine...  Please help me to fix it.  I cannot do a reimage since I do not have the original HP reinstall discs and they do not support it anymore...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MF33P-MQMYH-2QFH6
    Windows Product Key Hash: 3q3BwZeHOX+jKPmCqeBsuT2GYmk=
    Windows Product ID: 00359-031-2252683-85401
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[Hr = 0x800b0100]
    File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x800b0100]

     

    The problem is caused by the mismatched files highlighted above.

     
    To fix the issue we need to fix the problem files. To do this we will try Repairing the files, Reverting to a point in time when the files were not damaged and/or replace the file with known-good copies.
     
    a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
     
    1) Click the Start Button
    2) Type: cmd.exe
    3) Right-click the cmd.exe file and select 'Run as Administrator'
    4) In the CMD window, type: sfc /scannow
    5) Reboot and see if that resolves the issue.
     

    b. Repairing Windows using System Restore:
     
    1) Click the Start button
    2) In the Start Search field, type: System Restore and hit “Enter”
    3) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
    4) Click the "Next" button.
    5) Reboot and see if that resolves the issue.
     
     
     
    c. Replace files with known-good copies:
     
    For this you will need to find a PC running Windows 7 (ensure that it is in good working order). Find and copy the files (listed above) from that known-good Windows 7, transfer them to your PC and replace the bad files with these good copies.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 22, 2011 5:09 PM
    Moderator
  • Note option c. should only be tried by someone comfortable with mucking around in Windows Systems Files.

     

    If none of these resolves the issue, then the next step would be to either contact Microsoft Assisted Support (at one of the below URLs) or to backup all your important files and reinstall Windows.



    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0


    Darin MS
    Friday, April 22, 2011 11:53 PM

All replies

  • "rbusmail" wrote in message news:1a65c732-97fe-40a4-8b2d-3f25a18b99e3...

    I purchased this from Amazon during their promotion for Windows 7 upgrade.  This i the upgrade disc to go from Vista to Windows 7 Home Premium.  I get annoying alerts about this copy of Window 7 may not be genuine...  Please help me to fix it.  I cannot do a reimage since I do not have the original HP reinstall discs and they do not support it anymore...

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MF33P-MQMYH-2QFH6
    Windows Product Key Hash: 3q3BwZeHOX+jKPmCqeBsuT2GYmk=
    Windows Product ID: 00359-031-2252683-85401
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003

     

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[Hr = 0x800b0100]
    File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x800b0100]

     

    The problem is caused by the mismatched files highlighted above.

     
    To fix the issue we need to fix the problem files. To do this we will try Repairing the files, Reverting to a point in time when the files were not damaged and/or replace the file with known-good copies.
     
    a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
     
    1) Click the Start Button
    2) Type: cmd.exe
    3) Right-click the cmd.exe file and select 'Run as Administrator'
    4) In the CMD window, type: sfc /scannow
    5) Reboot and see if that resolves the issue.
     

    b. Repairing Windows using System Restore:
     
    1) Click the Start button
    2) In the Start Search field, type: System Restore and hit “Enter”
    3) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
    4) Click the "Next" button.
    5) Reboot and see if that resolves the issue.
     
     
     
    c. Replace files with known-good copies:
     
    For this you will need to find a PC running Windows 7 (ensure that it is in good working order). Find and copy the files (listed above) from that known-good Windows 7, transfer them to your PC and replace the bad files with these good copies.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 22, 2011 5:09 PM
    Moderator
  • Note option c. should only be tried by someone comfortable with mucking around in Windows Systems Files.

     

    If none of these resolves the issue, then the next step would be to either contact Microsoft Assisted Support (at one of the below URLs) or to backup all your important files and reinstall Windows.



    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0


    Darin MS
    Friday, April 22, 2011 11:53 PM