Hello,
My hard drive recently died and I had to replace it. I reinstalled Vista but when I try to activate it, it says the product key is already in use and therefore invalid. I saw a similar thread (http://social.answers.microsoft.com/forums/en-us/vistainstall/thread/D8341B33-052B-4E3C-8F4B-F376CD4E070C
) where it was advised to run slui 4 and to call the number listed. I tried that, but get no answer from the phone. Below is the MGA run info.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-PXTW2-XGKVK-KG743
Windows Product Key Hash: IiVM9NFk5ylGFZihcUntGITJFgU=
Windows Product ID: 89587-OEM-7300594-50459
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: {4BEBB6C4-DD10-4A66-B246-8AEB6BE970BC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000009
Build lab: 6000.vista_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4BEBB6C4-DD10-4A66-B246-8AEB6BE970BC}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KG743</PKey><PID>89587-OEM-7300594-50459</PID><PIDType>3</PIDType><SID>S-1-5-21-3488456422-2165879851-2599498550</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D975XBX2</Model></SYSTEM><BIOS><Manufacturer>Intel
Corp.</Manufacturer><Version>BX97520J.86A.2674.2007.0315.1546</Version><SMBIOSVersion major="2" minor="4"/><Date>20070315000000.000000+000</Date></BIOS><HWID>F4303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6000.16386
Name: Windows(TM) Vista, Ultimate edition
Description: Windows Operating System - Vista, OEM_COA_NSLP channel
Activation ID: 33a7e8d3-e2ab-413b-96a6-27c83b21c695
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89587-00146-005-950459-02-1033-6000.0000-1342010
Installation ID: 000781578903603542096335505890518494057864370762205941
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: KG743
License Status: Initial grace period
Time remaining: 38844 minute(s) (26 day(s))
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEA6GHQ0I6T1D46w0jkqnYMcUBx8vS4OgaErFbMMQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL D975XBX2
FACP INTEL D975XBX2
MCFG INTEL D975XBX2
WDDT INTEL D975XBX2
ASF! INTEL D975XBX2
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SSDT INTEL CpuPm
SSDT INTEL CpuPm
