I recently re-installed Vista. It was working fine, but now I get an error. I tried system restore, no luck.
Here is the error message when I log in:
--------------------------
An error has occurred
Code:
0xC004E002
Description:
The Software Licensing Service reported that the license store contains inconsistent data.
--------------------------
Clicking Close logs me off.
I can get explorer running by opening the help link, getting the browser open, then starting explorer from the Open dialog.
If I go to System Properies (Control Panel doesn't open, neither does properties for My Computer, but if I open My Computer
I can click Uninstall a Program to get in the Control Panel, then switch to System) it says
Product ID: 89584-354-8554866-71153
Clicking "Change product key" or "Click here to activate Windows now" prompt for UAC then do nothing.
Running SLUI does nothing. (I suspect that this is because the "Error has occurred" dialog is SLUI already running)
This is what MgaDiag says:
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c2fa
Cached Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-***** [edit: key removed]
Windows Product Key Hash: [edit: key removed]
Windows Product ID: 89584-354-8554866-71105
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.006
CSVLK Server: N/A
CSVLK PID: N/A
ID: {D7407660-C53D-4201-BA4E-C41F2C2CEC15}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000009
Build lab: 6000.vista_gdr.071023-1545
TS Error:
alidation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~2\Opera\opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
ffice Details: <GenuineResults><MachineData><UGUID>{D7407660-C53D-4201-BA4E-C41F2C2CEC15}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DG8GC</PKey><PID>89584-354-8554866-71105</PID><PIDType>5</PIDType><SID>S-1-5-21-3961575604-1230547870-1949458130</SID><SYSTEM><Manufacturer>XFX78I</Manufacturer><Model>XFX nForce 780i 3-Way SLI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20080116000000.000000+000</Date></BIOS><HWID>BB333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
-------------------------------------------------------------
I notice that the Product ID is different, but I'm not sure it's important. Also, the "Online Validation Code" said
"0xC004E002" once before, but not now.
Slmgr.vbs with any parameters says this:
"C:\Windows\System32\slmgr.vbs(292, 9) (null): 0xC004E002"
This is a real copy of Windows and it's not pirated.
What can I do to make WGA realize this, and what's causing this in the first place?
Is there any way to rebuilt this "license store" or anything?
I do not want to re-install again...
