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No Vista Key / Computer Gift from School / Windows saying not genuine.

    Question

  • My son attended the ANSEP science program for honors students at UAA in Anchorage AK. A project for the students was assembling a computer. At the end of the program ANSEP gifted the computers to the students. This was several years ago. The computer has been working fine for years, with the normal Windows Update routines, and yet now suddenly it is being flagged as not genuine. I do not have the manuals, KEY or recovery CD. Magical Jelly Bean Keyfinder says the Product ID is not a match for the CD Key. The below is the Microsoft Genuine Advantage Diagnostic Tool results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YXQRD-9QPV8-3YP9V
    Windows Product Key Hash: v4r5tOG7EE9bWksg5m1X17y4D/k=
    Windows Product ID: 89576-236-0200311-71288
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.0.6002.2.00010100.2.0.006
    ID: {6E893D4A-7E1A-41F7-8981-DB93745964FB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.130707-1535
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6E893D4A-7E1A-41F7-8981-DB93745964FB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3YP9V</PKey><PID>89576-236-0200311-71288</PID><PIDType>1</PIDType><SID>S-1-5-21-1202660629-1343024091-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1502</Version><SMBIOSVersion major="2" minor="6"/><Date>20110302000000.000000+000</Date></BIOS><HWID>386F3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Alaskan Standard Time(GMT-09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>898683088D2FD8A</Val><Hash>L82UyjimKXmga8dXK5yIywAy9ck=</Hash><Pid>89409-709-5452066-65445</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, VOLUME_KMSCLIENT channel
    Activation ID: 4f3d1606-3fea-4c01-be3c-8d671c401e3b
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89576-00142-236-020031-03-1033-6002.0000-2482014
    Installation ID: 004486228813146173038150720891474333328082014160247864
    Partial Product Key: 3YP9V
    License Status: Notification
    Notification Reason: 0xC004F00F.

    Key Management Service client information
        Client Machine ID (CMID): f4f6590d-d98b-4fc2-9f81-ecd84d746b75
        KMS machine name from DNS: anc-kms.uaa.alaska.edu:1688
        KMS machine extended PID: 55041-00206-271-147478-03-1033-7601.0000-2962013
        Activation interval: 120 minutes
        Renewal interval: 10080 minutes

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAwABAAAAAgABAAEA6GFaGBpVGl186aiP3s2siw6n8vTKxL4CrFYucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            AMICPU        PROC

    Saturday, September 6, 2014 6:42 AM

Answers

  • Your MGA report indicates the installation of a Volume License version of Windows Vista.  This license is non-transferrable to individuals who are no longer enrolled students with the school who originally issued the license. In order to resolve your problem, purchase a genuine Windows 7 license and perform a "clean install".

    Carey Frisch

    • Marked as answer by zambingo Saturday, September 6, 2014 7:04 PM
    Saturday, September 6, 2014 2:09 PM
    Moderator

All replies

  • Your MGA report indicates the installation of a Volume License version of Windows Vista.  This license is non-transferrable to individuals who are no longer enrolled students with the school who originally issued the license. In order to resolve your problem, purchase a genuine Windows 7 license and perform a "clean install".

    Carey Frisch

    • Marked as answer by zambingo Saturday, September 6, 2014 7:04 PM
    Saturday, September 6, 2014 2:09 PM
    Moderator
  • Thank you. However I am admittedly a little perturbed I'll have to spend $140 bucks to keep my son's gifted computer running when it was fine for 4 years. But a sincere thank you for the answer.
    Saturday, September 6, 2014 7:07 PM