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how tu uninstall microsoft genuine software RRS feed

  • Question

  • hello,
    i accidentally  installed Microsoft's genuine software. I want to know how to uninstall it. It is showing software counterfeiting on my computer. If i format my computer then the problem will be solved?? Please help me. I don't know how to get the diagonastic report.Please please help...
    Sunday, November 16, 2008 3:40 PM

Answers

  • Pushpa11,

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Look on your computer, or with the packaging for your retail copy of Windows, for the Certificate of Authenticity (CoA). Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another edition or version of Windows?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key that may be printed on the CoA.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Antron Monday, November 24, 2008 7:30 PM
    Monday, November 17, 2008 5:29 PM

All replies

  •  Visit: http://www.microsoft.com/genuine/default.aspx  and click on Validate Windows.  If validation fails, an explanation will appear describing the problem and how to Get Genuine.

    Also, please read: http://www.microsoft.com/genuine/downloads/FAQ.aspx
    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Sunday, November 16, 2008 5:37 PM
    Moderator
  • Pushpa11,

    We request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

    Look on your computer, or with the packaging for your retail copy of Windows, for the Certificate of Authenticity (CoA). Tell us:
    1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another edition or version of Windows?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key that may be printed on the CoA.
    5. Please also provide a short description of the issue you are experiencing.

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Antron Monday, November 24, 2008 7:30 PM
    Monday, November 17, 2008 5:29 PM