Answered by:
Error 80070426

Question
-
Troubles when I try to initiate windows update.
It stays several minutes trying to download and install the updates and at the end it shows me the unknown error: 80070426
When I try to use
" Click the Start button
2) Type: cmd in the Start Search field
3) At the top the Start window, you will see cmd.exe
4) Right Click cmd.exe and select Run as Administrator
5) Type: net start slsvc
" it says something like "your service request has already been initialized"
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJQQX-9DYQ4-H9MQD
Windows Product Key Hash: qRzQG5hpfzV4OyKihHkSQJhFV50=
Windows Product ID: 89576-OEM-7332141-00232
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010100.2.0.006
ID: {E5ADC5A8-AE91-49B1-9440-C22827B9871C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18287], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18975], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18975], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18975], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18975], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18975], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18263], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18975], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E5ADC5A8-AE91-49B1-9440-C22827B9871C}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010100.2.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H9MQD</PKey><PID>89576-OEM-7332141-00232</PID><PIDType>2</PIDType><SID>S-1-5-21-1293741083-1431991762-4173553310</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TECRA A10</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.00</Version><SMBIOSVersion major="2" minor="5"/><Date>20090908000000.000000+000</Date></BIOS><HWID>E3323507018400F8</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A0064 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>BBB3E5F7D465A64</Val><Hash>AkeNPtLWEX8LizEmaEIqdAhFuJs=</Hash><Pid>89451-306-3597407-66204</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Versão do serviço de licenciamento de software: 6.0.6002.18005
Nome: Windows(TM) Vista, Business edition
Descrição: Windows Operating System - Vista, OEM_SLP channel
ID da Activação: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
ID da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID Expandido 89576-00146-321-400232-02-2070-6001.0000-3052010
ID da Instalação: 010863143844437095094723476324435012766405530143457081
URL de Certificado do Processador: http://go.microsoft.com/fwlink/?LinkID=43473
URL de Certificado do Computador: http://go.microsoft.com/fwlink/?LinkID=43474
URL da Licença de Utilização: http://go.microsoft.com/fwlink/?LinkID=43476
URL de Certificado da Chave do Produto: http://go.microsoft.com/fwlink/?LinkID=43475
Chave de Produto Parcial: H9MQD
Estado da Licença: Licenciado
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAeqjGhUZiELaOrlZ+EB4sJf5T7H7y9Px3HnB2L6xWRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSHIB A0064
FACP TOSHIB A0064
HPET TOSHIB A0064
BOOT TOSHIB A0064
MCFG TOSHIB A0064
SSDT TOSHIB A0064
TCPA TOSHIB A0064
SLIC TOSHIB A0064
ASF! TOSHIB A0064
SSDT TOSHIB A0064
SSDT TOSHIB A0064
SSDT TOSHIB A0064
- Moved by Ming Ma Wednesday, April 20, 2011 2:36 AM forum cleanup (From:MSDN, TechNet, and Expression Profile and Recognition System Discussions)
Monday, December 20, 2010 7:14 PM
Answers
-
This question was moved out of the Profile forum.
I recommend that you ask it at www.answers.microsoft.com.
Or I can move this question into another forum if you'd like.
Thanks!
Ed Price a.k.a User Ed, Microsoft Experience Program Manager (Blog, Twitter, Wiki)- Proposed as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 22, 2011 6:55 AM
- Marked as answer by Ed Price - MSFTMicrosoft employee Tuesday, November 22, 2011 6:55 AM
Tuesday, November 22, 2011 6:55 AM