No product ID in my registry, now what? RRS feed

  • Question

  • Here is the result from running tool

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-TD3GB-6684F-WV4WW
    Windows Product Key Hash: 67v22iT4cHlKK7q//SwrR50zPog=
    Windows Product ID: 76487-640-7549593-23709
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {2A91A7AF-AEA1-472D-8E59-50717CA7DDC1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2A91A7AF-AEA1-472D-8E59-50717CA7DDC1}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WV4WW</PKey><PID>76487-640-7549593-23709</PID><PIDType>1</PIDType><SID>S-1-5-21-1275210071-1757981266-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq dc5800 Microtower</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786F2 v01.04</Version><SMBIOSVersion major="2" minor="5"/><Date>20080131000000.000000+000</Date></BIOS><HWID>D43A382F0184A06B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>811CC7C41EC0586</Val><Hash>q/Gvo8vdMAQUTY+kDuT4XgT/WrI=</Hash><Pid>89388-707-4979015-65228</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->

    Windows Activation Technologies-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 6219:Compaq Computer Corporation|1195C:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|A7D8:Compaq Computer Corporation|11983:Compaq Computer Corporation|11983:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|A7D8:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->


    Tuesday, May 18, 2010 5:38 PM


All replies

  • Hello lbwhite,

    Not sure about your question....what do you want to know, or what are you trying to accomplish?

    BTW, both Windows and Office are reporting as Genuine, but they are Volume Licensing installations.  That's good for corporate computers but not so good for privately owned computers.

    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, May 18, 2010 5:58 PM
  • Sorry about that. The reason I am posting is that I cannot install XP sp3 no way, no how. Really odd unless this volume key is blocked or something. Any suggestions? I have tried network install downloaded 2 separate times and it gets 3/4 way through and says file corrupt. I have 2 computers at this office with the same license key (volume) having the same issue and I am hoping not to have to reformat.

    Tuesday, May 18, 2010 7:16 PM
  • Hello lbwhite,

    If you are getting a 'File Corrupt' error during install, then the issue is not the Product Key.

    Are you having trouble installing the full Windows XP (w/ SP3) or problems installing just Service Pack 3 for XP?

    --If you are having problems installing the full Windows XP, please post in the 'Install Upgrade & Activate' section of the Windows XP Answers Forums http://social.answers.microsoft.com/Forums/en-US/category/windowsxp

    --If you are having problems installing Service Pack 3 for XP, please see the Windows XP solution center at http://support.microsoft.com/ph/1173#tab0 or post in the appropreate forum in the Windows XP Answers Forum http://social.answers.microsoft.com/Forums/en-US/category/windowsxp

    Thank you,

    Darin MS
    Tuesday, May 18, 2010 10:06 PM