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How to re-activate onecare after re-installation? RRS feed

  • Question

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    Hi

    I have purchased live Onecare and had installed on my system. Then it was unable to download latest updates and was showing computer -At risk with red. Even i manually downloaded the updates but the problem persists.

     

    Then I uninstalled and re-installed again. My question is how can I activate (subsribe) again? When I tried to Activate, it shows that it is in use and Activate again with the same id as used initially. But couldn't find a link where I can again activate a already activated product.

     

    Appreciate any help.

    Thanks,

    Sanjeev

    Friday, November 14, 2008 3:46 AM

Answers

  • Hello Sanjeev, open One care and select "Subscribe". When asked for a Live ID enter the Live ID and Password associated with your One Care subscription and One Care should activate.

    Friday, November 14, 2008 5:36 AM
    Moderator

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