locked
Build 7601 Windows is not genuine and license is invalid RRS feed

  • Question

  • I have had Windows 7 for the past year and a half or so and have reinstalled the update from XP on this computer when my original hard drive failed. After running the latest batch of Microsoft Updates I am getting the Build 7601 not genuine error. I have tried all the other suggestions in the other posts and have not been able to correct the problem. When I originally ran this tool I did not get the Invalid License error, but I rebooted the computer a couple times trying things others suggested before I realized I'd need this. Here's the diagnostic report

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
    Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
    Windows Product ID: 00371-152-9638835-85375
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {CDDB14FA-04BD-4EAD-A734-55DF9F7C4F1A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CDDB14FA-04BD-4EAD-A734-55DF9F7C4F1A}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQ7CK</PKey><PID>00371-152-9638835-85375</PID><PIDType>5</PIDType><SID>S-1-5-21-2555195201-1497952525-977844118</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8530w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDV Ver. F.12</Version><SMBIOSVersion major="2" minor="4"/><Date>20100608000000.000000+000</Date></BIOS><HWID>75013F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 6:4:2011 02:25
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NAAAAAEABQABAAEAAAABAAAAAgABAAEAeqhWnFaKen/0TS6LAlIQt14G+Hy61hTB+OtGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  30E7   
      FACP   HPQOEM  30E7   
      HPET   HPQOEM  30E7   
      MCFG   HPQOEM  30E7   
      ASF!   HPQOEM  30E7   
      TCPA   HPQOEM  30E7   
      SSDT   HPQOEM  SataAhci
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  SataAhci
      DMAR           
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci

     

    Saturday, June 18, 2011 12:02 AM

Answers

  • Got into normal mode and it also didn't work. A friend of mine advised me to just reinstall the OS and that solved the problem, or at least it seems to have. I appreciate the assistance provided here
    Saturday, June 18, 2011 10:50 PM

All replies

  • "Brendan Deuble" wrote in message news:1b195dcd-3858-45aa-ab55-91291f1c59bd...

    I have had Windows 7 for the past year and a half or so and have reinstalled the update from XP on this computer when my original hard drive failed. After running the latest batch of Microsoft Updates I am getting the Build 7601 not genuine error. I have tried all the other suggestions in the other posts and have not been able to correct the problem. When I originally ran this tool I did not get the Invalid License error, but I rebooted the computer a couple times trying things others suggested before I realized I'd need this. Here's the diagnostic report

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
    Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
    Windows Product ID: 00371-152-9638835-85375
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

     

     

    Hmmm - this error is not terribly informative, and the Cached Validation error contradicts the result later in the report....
     
    Please go to the Validation site and attempt to Validate Windows.
     
    see what that has to say - if it fails, make a note of the error, and go to the Diagnostics site
    and see if that shows up any problems - follow any advice given, and when you get all green, try validation again.
     
    post back with your results, and a new MGADiag report.

     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 18, 2011 12:25 AM
    Moderator
  • don't know if it matters but this looks like an old diagnostic rev.

     

    this one

    Diagnostic Report (1.9.0019.0):

    current:

    Diagnostic Report (1.9.0027.0):

    Saturday, June 18, 2011 12:31 AM
    Answerer
  • "george1009" wrote in message news:9b56a770-11a2-401b-8e39-2138f63613e3...

    don't know if it matters but this looks like an old diagnostic rev.

     

    this one

    Diagnostic Report (1.9.0019.0):

    current:

    Diagnostic Report (1.9.0027.0):


    True - and thanks for spotting it (it's way past my bedtime!)
    Where did you  get that version form??
    <quote>
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    <quote>

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 18, 2011 12:33 AM
    Moderator
  • "george1009" wrote in message news:9b56a770-11a2-401b-8e39-2138f63613e3...

    don't know if it matters but this looks like an old diagnostic rev.

     

    this one

    Diagnostic Report (1.9.0019.0):

    current:

    Diagnostic Report (1.9.0027.0):


    ...checking, I don't think it would make any difference to my analysis or recommendations - but hopefully the op will spot the 'proper' link when he comes back.
    (and it's definitely time for bed now! - so you can take over <eg>)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 18, 2011 12:36 AM
    Moderator
  • Thought I had downloaded the recent one from Microsoft but looking at the provided link has given me the recent version. I attempted to do the validation and it failed (I am running this from Safe Mode w/ Networking if that matters) and then tried the Diagnostics and that came back with all passes. Attempted validation again and ran the html version of the tool and it also failed. The new report follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x8007043c
    Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
    Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
    Windows Product ID: 00371-152-9638835-85375
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {CDDB14FA-04BD-4EAD-A734-55DF9F7C4F1A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CDDB14FA-04BD-4EAD-A734-55DF9F7C4F1A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQ7CK</PKey><PID>00371-152-9638835-85375</PID><PIDType>5</PIDType><SID>S-1-5-21-2555195201-1497952525-977844118</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8530w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDV Ver. F.12</Version><SMBIOSVersion major="2" minor="4"/><Date>20100608000000.000000+000</Date></BIOS><HWID>75013F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
    Error: 0x8007043C

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:17:2011 20:41
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x8007043c
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABQABAAEAAAAAAAAAAgABAAEAeqhWnFaKen/0TS6LAlIQt14G+HwUwfjrRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        30E7   
      FACP            HPQOEM        30E7   
      HPET            HPQOEM        30E7   
      MCFG            HPQOEM        30E7   
      ASF!            HPQOEM        30E7   
      TCPA            HPQOEM        30E7   
      SSDT            HPQOEM        SataAhci
      SLIC            HPQOEM        SLIC-MPC
      SSDT            HPQOEM        SataAhci
      DMAR                          
      SSDT            HPQOEM        SataAhci
      SSDT            HPQOEM        SataAhci
      SSDT            HPQOEM        SataAhci



    Saturday, June 18, 2011 12:41 AM
  • "BrendanDeuble" wrote in message news:7d1ab328-21f8-4cc3-8c44-bceab4c61261...

    Thought I had downloaded the recent one from Microsoft but looking at the provided link has given me the recent version. I attempted to do the validation and it failed (I am running this from Safe Mode w/ Networking if that matters) and then tried the Diagnostics and that came back with all passes. Attempted validation again and ran the html version of the tool and it also failed. The new report follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x8007043c
    Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
    Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
    Windows Product ID: 00371-152-9638835-85375
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048



    You can't validate properly in Safe Mode - the Software Protection Service doesn't run there.
    Can you not get into Normal Mode? (your initial post appeared to be from normal mode?)
     
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 18, 2011 6:35 AM
    Moderator
  • Got into normal mode and it also didn't work. A friend of mine advised me to just reinstall the OS and that solved the problem, or at least it seems to have. I appreciate the assistance provided here
    Saturday, June 18, 2011 10:50 PM
  • "BrendanDeuble" wrote in message news:3fdbf2f3-af35-462d-bc85-7de418c7cdb9...
    Got into normal mode and it also didn't work. A friend of mine advised me to just reinstall the OS and that solved the problem, or at least it seems to have. I appreciate the assistance provided here

    Reinstall is a fairly drastic solution - but one that often works :)
    You're welcome, and Good Luck.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, June 19, 2011 11:58 AM
    Moderator