Build 7601 Windows is not genuine and license is invalid

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  "Brendan Deuble" wrote in message news:1b195dcd-3858-45aa-ab55-91291f1c59bd...

  I have had Windows 7 for the past year and a half or so and have reinstalled the update from XP on this computer when my original hard drive failed. After running the latest batch of Microsoft Updates I am getting the Build 7601 not genuine error. I have tried all the other suggestions in the other posts and have not been able to correct the problem. When I originally ran this tool I did not get the Invalid License error, but I rebooted the computer a couple times trying things others suggested before I realized I'd need this. Here's the diagnostic report

   

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Invalid License
  Validation Code: 50

  Cached Validation Code: N/A, hr = 0x80070005
  Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
  Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
  Windows Product ID: 00371-152-9638835-85375
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  

  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
  Error: 0x46

   

   

  Hmmm - this error is not terribly informative, and the Cached Validation error contradicts the result later in the report....

   

  Please go to the Validation site and attempt to Validate Windows.

  www.microsoft.com/genuine/validate

   

  see what that has to say - if it fails, make a note of the error, and go to the Diagnostics site

  www.microsoft.com/genuine/diag

  and see if that shows up any problems - follow any advice given, and when you get all green, try validation again.

   

  post back with your results, and a new MGADiag report.

  
   

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 18, 2011 12:25 AM

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  don't know if it matters but this looks like an old diagnostic rev.

   

  this one

  Diagnostic Report (1.9.0019.0):

  current:

  Diagnostic Report (1.9.0027.0):

  Saturday, June 18, 2011 12:31 AM

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  "george1009" wrote in message news:9b56a770-11a2-401b-8e39-2138f63613e3...

  don't know if it matters but this looks like an old diagnostic rev.

   

  this one

  Diagnostic Report (1.9.0019.0):

  current:

  Diagnostic Report (1.9.0027.0):

  
  

  True - and thanks for spotting it (it's way past my bedtime!)

  Where did you  get that version form??

  <quote>

  To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
  Once saved, run the tool.
  Click on the Continue button, which will produce the report.
  To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
  

  <quote>

  
   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 18, 2011 12:33 AM

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  "george1009" wrote in message news:9b56a770-11a2-401b-8e39-2138f63613e3...

  don't know if it matters but this looks like an old diagnostic rev.

   

  this one

  Diagnostic Report (1.9.0019.0):

  current:

  Diagnostic Report (1.9.0027.0):

  
  

  ...checking, I don't think it would make any difference to my analysis or recommendations - but hopefully the op will spot the 'proper' link when he comes back.

  (and it's definitely time for bed now! - so you can take over <eg>)

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 18, 2011 12:36 AM

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  Thought I had downloaded the recent one from Microsoft but looking at the provided link has given me the recent version. I attempted to do the validation and it failed (I am running this from Safe Mode w/ Networking if that matters) and then tried the Diagnostics and that came back with all passes. Attempted validation again and ran the html version of the tool and it also failed. The new report follows:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0x8007043c
  Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
  Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
  Windows Product ID: 00371-152-9638835-85375
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {CDDB14FA-04BD-4EAD-A734-55DF9F7C4F1A}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.110408-1631
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{CDDB14FA-04BD-4EAD-A734-55DF9F7C4F1A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQ7CK</PKey><PID>00371-152-9638835-85375</PID><PIDType>5</PIDType><SID>S-1-5-21-2555195201-1497952525-977844118</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8530w</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDV Ver. F.12</Version><SMBIOSVersion major="2" minor="4"/><Date>20100608000000.000000+000</Date></BIOS><HWID>75013F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
  Error: 0x8007043C
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 6:17:2011 20:41
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Not Registered - 0x8007043c
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MgAAAAEABQABAAEAAAAAAAAAAgABAAEAeqhWnFaKen/0TS6LAlIQt14G+HwUwfjrRso=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            HPQOEM        30E7   
    FACP            HPQOEM        30E7   
    HPET            HPQOEM        30E7   
    MCFG            HPQOEM        30E7   
    ASF!            HPQOEM        30E7   
    TCPA            HPQOEM        30E7   
    SSDT            HPQOEM        SataAhci
    SLIC            HPQOEM        SLIC-MPC
    SSDT            HPQOEM        SataAhci
    DMAR                         
  
    SSDT            HPQOEM        SataAhci
    SSDT            HPQOEM        SataAhci
    SSDT            HPQOEM        SataAhci
  
  
  
  

  Saturday, June 18, 2011 12:41 AM
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  "BrendanDeuble" wrote in message news:7d1ab328-21f8-4cc3-8c44-bceab4c61261...

  Thought I had downloaded the recent one from Microsoft but looking at the provided link has given me the recent version. I attempted to do the validation and it failed (I am running this from Safe Mode w/ Networking if that matters) and then tried the Diagnostics and that came back with all passes. Attempted validation again and ran the html version of the tool and it also failed. The new report follows:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0x8007043c
  Windows Product Key: *****-*****-476YT-76VVY-GQ7CK
  Windows Product Key Hash: opocAI3d/Zu+8hlFONsJOSLeM28=
  Windows Product ID: 00371-152-9638835-85375
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  
  
  

  
  

  You can't validate properly in Safe Mode - the Software Protection Service doesn't run there.

  Can you not get into Normal Mode? (your initial post appeared to be from normal mode?)

   

   

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Saturday, June 18, 2011 6:35 AM

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  Got into normal mode and it also didn't work. A friend of mine advised me to just reinstall the OS and that solved the problem, or at least it seems to have. I appreciate the assistance provided here

  • Marked as answer by Darin Smith MS Monday, June 20, 2011 7:52 PM

  Saturday, June 18, 2011 10:50 PM
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  "BrendanDeuble" wrote in message news:3fdbf2f3-af35-462d-bc85-7de418c7cdb9...

  Got into normal mode and it also didn't work. A friend of mine advised me to just reinstall the OS and that solved the problem, or at least it seems to have. I appreciate the assistance provided here

  
  

  Reinstall is a fairly drastic solution - but one that often works :)

  You're welcome, and Good Luck.

   

  
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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Sunday, June 19, 2011 11:58 AM

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