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Explain Why This Copy of XP Doesn't Pass WGA RRS feed

  • Question

  • I am the OEM system builder for this machine.  I purchase this copy of XP from Malabs on 1/23/08. I have a photo copy and original invoice from distributor.  This copy has passed validate up until recently when it is being flagged as lost or stolen.  Needless to say this is an annoying time waster.  The copy of Office 2003 is customer supplied and NOT installed by us.  My question is only germaine to the OS.  Please explain what is happening and how to resolve.

    Thank you.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked PID
    Validation Code: 11
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-MPMYB-9J62W-D3C9J
    Windows Product Key Hash: XUNJae4GeR6w1JXyX5wQCei+Le4=
    Windows Product ID: 76487-OEM-2214964-49463
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {08AE481E-2658-4867-B9BF-D901F3293535}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 11
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 1.7.111.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{08AE481E-2658-4867-B9BF-D901F3293535}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-D3C9J</PKey><PID>76487-OEM-2214964-49463</PID><PIDType>3</PIDType><SID>S-1-5-21-2474841147-1908826828-2975000951</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>DPP3510J.86A.0413.2008.0306.2218</Version><SMBIOSVersion major="2" minor="4"/><Date>20080306000000.000000+000</Date></BIOS><HWID>0BE533F70184807A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57760</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Tuesday, June 23, 2009 3:32 AM

Answers

  • Hello Tom Torro,

    As a participant of this forum for over three years, I can tell you that "Blocked PID" is a very rare result.

    One of the original Microsoft people in the forum, Phil Liu, explained that the Blocked PID result is shown when the Product Key used to install the installation of Windows on the computer has been reported to Microsoft by one of its distributors as lost, stolen, returned or destroyed.

    Phil's suggestion was for the person experiencing the result (in the cases that I can remember the persons posting in the forums with this result were all small systembuilders like yourself who had purchased the license kit from a MS distributor) to contact the Microsoft licensing specialist at their distributor to track down the hows and whys of the Product Key being reported as lost, stolen, etc to Microsoft, and to get it corrected at the distributor level.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, June 23, 2009 3:40 PM

All replies

  • Bump
    Tuesday, June 23, 2009 2:53 PM
  • Hello Tom Torro,

    As a participant of this forum for over three years, I can tell you that "Blocked PID" is a very rare result.

    One of the original Microsoft people in the forum, Phil Liu, explained that the Blocked PID result is shown when the Product Key used to install the installation of Windows on the computer has been reported to Microsoft by one of its distributors as lost, stolen, returned or destroyed.

    Phil's suggestion was for the person experiencing the result (in the cases that I can remember the persons posting in the forums with this result were all small systembuilders like yourself who had purchased the license kit from a MS distributor) to contact the Microsoft licensing specialist at their distributor to track down the hows and whys of the Product Key being reported as lost, stolen, etc to Microsoft, and to get it corrected at the distributor level.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, June 23, 2009 3:40 PM