I cant back up and cant change Yellow to green
I dint know what to do to get the fair (yellow) to the Good (green) ???
Try resetting your backup plan - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/5f18a60d-add4-4ff2-87cf-021db7e81917 If resetting your backup plan does not resolve the problem you can contact support for help. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim