Answered by:
windows 8.1 activation error

Question
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Validation unsupported OS
Validation Code: 6
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WFYPP-JQ2BR-6Q6TM
Windows Product Key Hash: jeQz1pDwCcjK59sUwvbO5ABA0Zo=
Windows Product ID: 00260-00709-06992-AA132
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 6.3.9600.2.00010100.0.0.048
ID: {3769476B-69A9-44D8-90A9-4A956017B7F5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 8.1 Pro
Architecture: 0x00000009
Build lab: 9600.winblue_gdr.140221-1952
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 111 Unsupported OS
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\licdll.dll[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.bin[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.dat[Hr = 0x80070002]
File Mismatch: C:\Windows\system32\oembios.sig[Hr = 0x80070002]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3769476B-69A9-44D8-90A9-4A956017B7F5}</UGUID><Version>1.9.0027.0</Version><OS>6.3.9600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6Q6TM</PKey><PID>00260-00709-06992-AA132</PID><PIDType>0</PIDType><SID>S-1-5-21-3896166839-2577157925-1968013198</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 360 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="5"/><Date>20090702000000.000000+000</Date></BIOS><HWID>3AE63607018400F8</HWID><UserLCID>4009</UserLCID><SystemLCID>0809</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="01" Version="10" Result="4000784"/><App Id="02" Version="10" Result="14524127"/><App Id="03" Version="10" Result="4708852"/><App Id="04" Version="10" Result="2010974443"/><App Id="05" Version="10" Result="72"/><App Id="07" Version="10" Result="62"/><App Id="09" Version="10" Result="34078782"/><App Id="0A" Version="10" Result="260"/><App Id="0B" Version="10" Result="5179872"/><App Id="0C" Version="10" Result="2"/><App Id="0D" Version="10" Result="10"/><App Id="0E" Version="10" Result="31"/><App Id="10" Version="10" Result="80"/><App Id="11" Version="10" Result="3"/><App Id="12" Version="10" Result="31"/><App Id="13" Version="10" Result="62"/><App Id="16" Version="10" Result="16777260"/><App Id="18" Version="10" Result="62"/><App Id="19" Version="10" Result="34078782"/><App Id="1A" Version="10" Result="4708944"/><App Id="1B" Version="10" Result="9"/><App Id="1C" Version="10" Result="4718592"/><App Id="1D" Version="10" Result="1"/><App Id="1E" Version="10" Result="1986860712"/><App Id="1F" Version="10" Result="2011000555"/><App Id="20" Version="10" Result="4708884"/><App Id="21" Version="10" Result="4713832"/><App Id="22" Version="10" Result="2011278005"/><App Id="23" Version="10" Result="32985408"/><App Id="24" Version="10" Result="4709556"/><App Id="25" Version="10" Result="62"/><App Id="26" Version="10" Result="4709472"/><App Id="27" Version="10" Result="2011016021"/><App Id="28" Version="10" Result="5179880"/><App Id="29" Version="10" Result="4708944"/><App Id="2A" Version="10" Result="62"/><App Id="2B" Version="10" Result="4710336"/><App Id="2C" Version="10" Result="5220976"/><App Id="2D" Version="10" Result="2011016152"/><App Id="2E" Version="10" Result="5179880"/><App Id="2F" Version="10" Result="2011016160"/><App Id="30" Version="10" Result="16808751"/><App Id="31" Version="10" Result="5179872"/><App Id="33" Version="10" Result="34078782"/><App Id="34" Version="10" Result="4708944"/><App Id="35" Version="10" Result="4708944"/><App Id="36" Version="10" Result="4709592"/><App Id="37" Version="10" Result="4709572"/><App Id="38" Version="10" Result="34078782"/><App Id="39" Version="10" Result="2011278005"/><App Id="3B" Version="10" Result="2"/><App Id="3D" Version="10" Result="3801155"/><App Id="3E" Version="10" Result="5701724"/><App Id="3F" Version="10" Result="7209065"/><App Id="40" Version="10" Result="7274596"/><App Id="41" Version="10" Result="7536759"/><App Id="42" Version="10" Result="7536732"/><App Id="43" Version="10" Result="7536761"/><App Id="44" Version="10" Result="6619252"/><App Id="45" Version="10" Result="3342445"/><App Id="46" Version="10" Result="6029362"/><App Id="47" Version="10" Result="4653143"/><App Id="48" Version="10" Result="5505089"/><App Id="49" Version="10" Result="7536741"/><App Id="4A" Version="10" Result="3014772"/><App Id="4B" Version="10" Result="6357091"/><App Id="4C" Version="10" Result="98"/><App Id="AC" Version="10" Result="4709436"/><App Id="AD" Version="10" Result="3997696"/><App Id="AE" Version="10" Result="2010843021"/><App Id="AF" Version="10" Result="4000784"/><App Id="B0" Version="10" Result="3997696"/><App Id="B1" Version="10" Result="5218384"/><App Id="B5" Version="10" Result="3997912"/><App Id="B6" Version="10" Result="4980736"/><App Id="B7" Version="10" Result="5218384"/><App Id="B8" Version="10" Result="4709516"/><App Id="B9" Version="10" Result="2010877018"/><App Id="BA" Version="10" Result="65537"/><App Id="BB" Version="10" Result="4710336"/><App Id="BC" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="4000864"/><App Id="C0" Version="10" Result="5218384"/><App Id="C1" Version="10" Result="1986859988"/><App Id="C2" Version="10" Result="4710336"/><App Id="C3" Version="10" Result="-1073741809"/><App Id="C5" Version="10" Result="75"/><App Id="C6" Version="10" Result="4709472"/><App Id="C8" Version="10" Result="4713832"/><App Id="C9" Version="10" Result="2011278005"/><App Id="CA" Version="10" Result="32998960"/><App Id="CB" Version="10" Result="-2"/><App Id="CC" Version="10" Result="4710264"/><App Id="CD" Version="10" Result="2005653025"/><App Id="CE" Version="10" Result="2"/><App Id="CF" Version="10" Result="-1073741809"/><App Id="D0" Version="10" Result="2005855683"/><App Id="D3" Version="10" Result="2005855703"/><App Id="D6" Version="10" Result="3145776"/><App Id="D7" Version="10" Result="5179872"/><App Id="D8" Version="10" Result="540"/><App Id="D9" Version="10" Result="4709596"/><App Id="DA" Version="10" Result="2011000804"/><App Id="DB" Version="10" Result="4709684"/><App Id="DC" Version="10" Result="4787060"/><App Id="DD" Version="10" Result="4787036"/><App Id="DE" Version="10" Result="4709780"/><App Id="DF" Version="10" Result="4786992"/><App Id="E0" Version="10" Result="4709712"/><App Id="E1" Version="10" Result="2010862616"/><App Id="E2" Version="10" Result="4709684"/><App Id="E3" Version="10" Result="4709636"/><App Id="E4" Version="10" Result="2011000759"/><App Id="E5" Version="10" Result="4709700"/><App Id="E6" Version="10" Result="4718844"/><App Id="E7" Version="10" Result="1952"/><App Id="E9" Version="10" Result="2011001843"/><App Id="EA" Version="10" Result="4709872"/><App Id="EB" Version="10" Result="4724556"/><App Id="EC" Version="10" Result="4726436"/><App Id="ED" Version="10" Result="4724696"/><App Id="EE" Version="10" Result="4718593"/><App Id="EF" Version="10" Result="16"/><App Id="F0" Version="10" Result="2011000289"/><App Id="F1" Version="10" Result="1952"/><App Id="F3" Version="10" Result="4709780"/><App Id="F4" Version="10" Result="4709952"/><App Id="F5" Version="10" Result="16899456"/><App Id="F6" Version="10" Result="-194488364"/><App Id="F7" Version="10" Result="380"/><App Id="F9" Version="10" Result="236"/><App Id="FA" Version="10" Result="2"/><App Id="FB" Version="10" Result="1972092158"/><App Id="FC" Version="10" Result="1986859528"/><App Id="FD" Version="10" Result="4709828"/><App Id="FE" Version="10" Result="2011001273"/><App Id="FF" Version="10" Result="4709952"/><App Id="00" Version="11" Result="4709872"/><App Id="01" Version="11" Result="4709784"/><App Id="02" Version="11" Result="4709780"/><App Id="03" Version="11" Result="4709768"/><App Id="04" Version="11" Result="4709760"/><App Id="05" Version="11" Result="4710172"/><App Id="06" Version="11" Result="4710056"/><App Id="07" Version="11" Result="4710104"/><App Id="08" Version="11" Result="1"/><App Id="09" Version="11" Result="1952"/><App Id="0B" Version="11" Result="4724556"/><App Id="0E" Version="11" Result="-194488364"/><App Id="0F" Version="11" Result="1"/><App Id="11" Version="11" Result="2136862720"/><App Id="12" Version="11" Result="2136829952"/><App Id="13" Version="11" Result="24"/><App Id="14" Version="11" Result="3"/><App Id="16" Version="11" Result="2"/><App Id="17" Version="11" Result="3"/><App Id="18" Version="11" Result="2"/><App Id="1A" Version="11" Result="4710020"/><App Id="1B" Version="11" Result="2011003060"/><App Id="1C" Version="11" Result="3"/><App Id="1E" Version="11" Result="2"/><App Id="1F" Version="11" Result="4709952"/><App Id="20" Version="11" Result="4709872"/><App Id="21" Version="11" Result="4710556"/><App Id="23" Version="11" Result="2011003161"/><App Id="25" Version="1
Spsys.log Content: 0x80070002
Licensing Data-->
N/A, hr = 0x80070424
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: MgAAAAEAAwABAAIAAQABAAAAAQABAAEA6GF8qrBf8Cqw8ap2WIzGk6y8EAIsN6zoRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
FACP DELL B9K
APIC DELL B9K
BOOT DELL B9K
HPET DELL B9K
MCFG DELL B9K
SSDT DELL st_ex
Tuesday, April 7, 2015 3:23 PM
Answers
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Sorry - we cannot deal with Windows 8.x problems in this forum - you'll need to post a different log anyhow, in the Windows Community forums, here...
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install-winactivate
..and here's how to produce the proper log for Win8.1
Please open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)
At the Prompt, type
Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab
(note the spaces!)
two files will be put on your desktop -
open the 'report.txt' file in Notepad, and copy/paste the results to your post - you can ignore the repfiles.cab file for the moment, as it's only backup data
Good luck!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Edited by Noel D PatonModerator Tuesday, April 7, 2015 3:51 PM correct link!
- Proposed as answer by Noel D PatonModerator Sunday, April 12, 2015 10:11 AM
- Marked as answer by Noel D PatonModerator Sunday, April 19, 2015 9:16 AM
Tuesday, April 7, 2015 3:51 PMModerator