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I have that error. RRS feed

  • Question

  • I have XP

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-M9TGD-WYBPT-H7HGQ
    Windows Product Key Hash: BgBjeDELEsfTWdW7NdLS0adX04k=
    Windows Product ID: 76487-640-2797656-23756
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F940787F-2442-408A-A383-D672A38E3A47}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H7HGQ</PKey><PID>76487-640-2797656-23756</PID><PIDType>1</PIDType><SID>S-1-5-21-746137067-963894560-1417001333</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX280               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050209000000.000000+000</Date></BIOS><HWID>AE7E3B070184405D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65201</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A889:Dell Inc|1A889:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Carey FrischMVP, Editor Sunday, July 25, 2010 5:53 PM Moved to proper forum category (From:Windows 7 Genuine Advantage Validation Issues (Windows 7))
    Sunday, July 25, 2010 11:06 AM

Answers

  • Hello Jayremix09,

    Your Dell OptiPlex GX280 computer has nongenuine installations of both Windows and Office.  Windows is a volume licensing installation done with an Invalid (aka keygen) key, and Office Enterprise 2007 is a volume licensing edition that was installed with a now-blocked volume licensing product key.

    Does the computer have a Certificate of Authenticity for Windows?  If so what version and edition is listed on the CoA?  Also, did you get any Office materials with the computer such as genuine Microsoft hologrammed installation discs?  If so, the CoA for Office would be on the CD sleeve.  Do not post any product keys that may be printed on the CoAs.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, July 25, 2010 6:31 PM

All replies

  • Hello Jayremix09,

    Your Dell OptiPlex GX280 computer has nongenuine installations of both Windows and Office.  Windows is a volume licensing installation done with an Invalid (aka keygen) key, and Office Enterprise 2007 is a volume licensing edition that was installed with a now-blocked volume licensing product key.

    Does the computer have a Certificate of Authenticity for Windows?  If so what version and edition is listed on the CoA?  Also, did you get any Office materials with the computer such as genuine Microsoft hologrammed installation discs?  If so, the CoA for Office would be on the CD sleeve.  Do not post any product keys that may be printed on the CoAs.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Sunday, July 25, 2010 6:31 PM
  • I have XP

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-M9TGD-WYBPT-H7HGQ
    Windows Product Key Hash: BgBjeDELEsfTWdW7NdLS0adX04k=
    Windows Product ID: 76487-640-2797656-23756
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F940787F-2442-408A -A383-D672A38E3A47}</UGUID><Version>1.9.0027.0</Version> ;<OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32& lt;/Architecture><PKey>*****-*****-*****-*****-H7HGQ</PKey> ;<PID>76487-640-2797656-23756</PID><PIDType>1</PIDTy pe><SID>S-1-5-21-746137067-963894560-1417001333</SID><Manufacturer>Dell Inc.           &nb sp;    </Manufacturer><Model>OptiPlex GX280           &n bsp;   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.           &nb sp;    </Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20050209000000.000000+000</Date></BI OS><HWID>AE7E3B070184405D</HWID><UserLCID>0409<SystemLCID>0409</SystemLCID><TimeZone>Easte rn Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Office><Result>103</Result><Products> <Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103 </LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</V al><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>8 9388-707-1528066-65201</Pid><PidType>14</PidType>

    </Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software>& lt;/GenuineResults> 

     

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A889:Dell Inc|1A889:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     


    You actually have three errors. 
     
    1.  You have a Volume licensed version of XP that has been marked by Microsoft as an invalid key.  The key "M9TGD-WYBPT-H7HGQ" you have installed is a widely pirated version (do a Google search.).  Your Dell OptiPlex GX280, if it came with a version of Windows preinstalled (some of them were shipped "plain box" with no operating system) should have a COA on the computer's back panel that will tell you the version of your operating system that has been licensed for that computer.  If it does not have a COA the only fix would be to purchase a retail version of Windows.  If this is still owned by the original company that purchased the computer and put the volume licensed operating system on it you need to contact the IT department at the company.
     
    2.  You have a Volume licensed version of Office Enterprise and that key has been blocked by Microsoft.  Enterprise is a volume licensed product that is also widely pirated and any key that Microsoft finds that is being used against their license agreement will be blocked.  Again, if this is a company owned computer you should contact the IT department for resolution.
     
    3.  You posted an XP validation error problem in a Windows 7 genuine forum (this is the most minor problem you have.) - Glad someone moved it to the proper forum. Hoep the OP can find it.
    Sunday, July 25, 2010 8:23 PM