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CRM not displaying info on Leads in Reading Pane RRS feed

  • Question

  • Hello All,

    I am having an issue with the new CRM. When I click on a lead, no information shows in the reading pane? I have gone in and went under the customize reading pane and added all those fields to show, but this does nothing. Once I exit out of this I look at the lead and still nothing is displayed? How can I get all the information to show in my reading pane for my leads. This was never a problem before the upgrade. Please advise.

    Thank you!

    Tuesday, October 29, 2013 3:12 PM

All replies

  • Please can you provide some more information about your deployment? For example: what CRM version and rollup is your server? What CRM version and rollup is your client? What version of Outlook are you using?


    Neil Benson, CRM Addict and MVP at Slalom Consulting. Find me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Tuesday, October 29, 2013 10:43 PM
    Moderator