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Windows Genuine Advantage - Thief Check RRS feed

  • General discussion

  • Just wanted to add my 2cents.

     

    I purchased my computer from Gateway, it had windows xp pre-installed.

     

    I've visited the microsoft download site several times recently and each time I am treated like a thief until I prove myself otherwise.  I understand that piracy is a problem, albeit a problem that propelled microsoft's market share to the high 90's percentile.  However, I resent the fact that I am treated like a criminal each time I visit your site.  I've 'validated' my machine for you more that once now, how many more times is necessary?

     

    I just wonder, how many of my customers would NEVER come back to my store if I asked them to prove to me that they were not theives every time they walked through my front door.  Let me answer that, the would NEVER come back.

     

    Microsoft - I will consider, strongly I might add, buying my next PC from Dell with ubuntu preinstalled.  The best way I know to show my dissatisfaction is to give my money to someone else.

     

    I hope someone at Microsoft actually reads this.

     

    Patrick "I am NOT a crook" Hoskins

    dissatisfied Microsoft customer. 

    Wednesday, May 2, 2007 9:49 PM

All replies

  • Patrick,

     

    Let's say you went to the movie theater, bought a ticket, went to your seat and sat down, and then you suddenly remember you left your eyeglasses in the car.

     

    You go out to the car, get your glasses and come back into the theater.

     

    When you show the ticket-taker your ticket stub that demonstrates you are entitled to go back into the theater, does that make you feel like you are being treated like a criminal?

    Thursday, May 3, 2007 1:13 AM
  • That really is a pretty stupid response. The situations are totally different. I bought my computer in China from an authorised dealer and had to ask for English windows to be installed. I now find the copy installed does not identify as 'genuine'. Who is the criminal?  I bought in good faith and I now find Microsoft want to charge me over a thousand dollars to get 'genuine'. God bless america. I'm british.
    Thursday, May 3, 2007 1:15 PM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012  

     

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Thursday, May 3, 2007 2:59 PM
    Moderator
  • Anonymous2727,

     

    It's actually a very good analogy because both products (software and the movie) are intellectual property, the use or enjoyment of which is licensed, not sold.

     

    I know of no Microsoft desktop operating system that costs over a thousand dollars.

    Thursday, May 3, 2007 6:51 PM