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Import old mail from Outlook for Microsoft Dynamics CRM 2013? RRS feed

  • Question

  • Hello all,

    I wonder if it will be possible to import old mail from Outlook for Microsoft Dynamics CRM 2013? How to solve this problem?
    Microsoft Dynamics CRM 2013 receives all mail since it was activated, the emails were in Outlook before CRM be active not appear.
    Please would like a response.

    Many Thanks!

    Wishes for a Merry Christmas and Happy New Year!

    Best Regards

    Cristina

    Wednesday, December 24, 2014 9:14 AM

All replies

  • Hi Cristina ,

    Do you have backup of your old outlook email ? you can import them into outlook back using import/export features

    /Vilas


    Vilas Magar http://microsoftcrmworld.blogspot.com/

    Wednesday, December 24, 2014 12:49 PM
  • Hello Vilas Magar,

    Thanks for your quick response and sorry for the delay in my response.

    His suggestion was quite useful, thank you.

    Best regards,

    Cristina


    • Edited by CristinaRF Monday, January 5, 2015 10:54 AM
    Monday, January 5, 2015 10:52 AM
  • Hello Vilas Magar,

    How do I import mail from Exchange?

    I do not have the backup of independent Outlook but Exchange.

    Please would like response!

    Many thanks

    Best regards,

    Cristina

    Wednesday, January 14, 2015 5:33 PM