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Unexpected Error Qualifying Leads RRS feed

  • Question

  • Hi, working with CRM 2015 and the qualification of leads to opportunities used to work. I have only added a few fields to the accoutn form and created a worflow to send email once an account has been created. I've disabled all customizations that i have made and still i get this error.

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #D2880F14Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220970</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
      <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #D2880F14</Message>
      <Timestamp>2015-07-23T05:34:11.7150907Z</Timestamp>
      <InnerFault>
        <ErrorCode>-2147220970</ErrorCode>
        <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
        <Message>An unexpected error occurred.</Message>
        <Timestamp>2015-07-23T05:34:11.7150907Z</Timestamp>
        <InnerFault i:nil="true" />
        <TraceText i:nil="true" />
      </InnerFault>
      <TraceText i:nil="true" />
    </OrganizationServiceFault>

    Disqualifying a lead works fine.


    Hehe

    Thursday, July 23, 2015 5:38 AM

All replies

  • Hello,

    Is is CRM Online or CRM OnPrem? In case it is Online you will have to get in touch with MS and open support ticket. In case it is CRM OnPrem you can turn on trace, restart IIS and reproduce an error. Trace will contain detailed information about our exception.


    Dynamics CRM MVP
    My blog

    Thursday, July 23, 2015 6:44 AM
    Moderator