locked
Re: msoobe.exe / Windows XP Professional Activation Fix RRS feed

  • Question

  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Monday, January 7, 2008 7:43 PM

Answers

  • Miguel,

     

    Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually.  Please post your question here http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25 in a new thread of your own. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

    Stephen Holm, MS

    Wednesday, January 9, 2008 1:41 AM