Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Am I allowed to change my motherboard? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I have a Gateway system, with Vista OEMACT installed.   I've just changed the CPU to a current model, and found the mobo does not recognize it; there is no BIOS update available, and it is running at 1/4 the speed it should.

    It would be easy enough to replace the motherboard with one that supports the new processor, but I don't want to buy one and conduct the experiment if it isn't going to work, and/or it isn't legal.   I just ran the MGADiag and got

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89583-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {41C900BA-E8C0-432B-9378-433EECE4BF9E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    Microsoft Office OneNote 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{41C900BA-E8C0-432B-9378-433EECE4BF9E}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89583-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-871402966-123818237-1066985855</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>DX4200-09</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>7B3P091G              </Version><SMBIOSVersion major="2" minor="5"/><Date>20080806000000.000000+000</Date></BIOS><HWID>7A333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>941F0E0069C771</Val><Hash>vqg9JjYUSveQ+fCElWEmcIvoJBs=</Hash><Pid>81599-952-1776016-65996</Pid><PidType>1</PidType></Product><Product GUID="{91120000-00A1-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2007</Name><Ver>12</Ver><Val>6642ED9BF16C5B0</Val><Hash>pmGFeQ7ohIFOBPYedwUHEOmUDJU=</Hash><Pid>81609-OEM-6272812-67790</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500141-02-1033-6001.0000-0822009
    Installation ID: 014780265330135443910336320770343744387811901244810452
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: DR9M6
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAgABAAAAAgABAAEA6GHWd2QupzHA6oKUEDNU8kRKXG+N7/L0gjckc6xWji4=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GATEWA        APIC0929
      FACP            GATEWA        FACP0929
      HPET            GATEWA        OEMHPET
      MCFG            GATEWA        OEMMCFG
      SLIC            GATEWA        SYSTEM 
      OEMB            GATEWA        OEMB0929
      ASF!            AMD           SB600ASF
      SSDT            A M I         POWERNOW

    If it won't work and be legal, the next question is whether it would work and be proper to (a) buy a W7 OEM system builder and upgrade this system, then change the mobo; or (b) change the mobo and then run the upgrade.

    I'd really like to not have to do a scratch install and have to migrate all my game installs etc that way.

    Thank you.

     

     

    Friday, December 31, 2010 5:27 AM

Answers

  • Question
    Sign in to vote
    1
    Sign in to vote

    I Think I understand the confusion between TrevorB's question and Carey's answer and I will try to connect the dots.

     

    a) TrevorB want to know (From a Licensing Standpoint) if he can upgrade from a Genuine Vista OEM to a Genuine Windows 7 Retail and then change the PC's Motherboard.  The answer is Yes.  After upgrading (using a retail licensed upgrade) the licensing that would be in effect would be Retail and that would allow you to change the Motherboard without invalidating the License.

    b) Carey's answer was coming from a Technical (non-Licensing) point of view that changing the motherboard may cause technical problems that would keep Windows from running correctly (which is very likely correct, but I have never tried it to be sure)

     

    Hope this helps,

     

    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, January 6, 2011 11:01 PM
    • Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:02 PM
    Thursday, January 6, 2011 10:58 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    You cannot change the Gateway motherboard to a non-Gateway motherboard with the Gateway OEM Windows Vista license.  If you do, you'll need to perform a "clean install" of a Windows 7 "Full Version" edition.  Your Gateway OEM Windows Vista license will not validate on a non-Gateway motherboard and cannot be upgraded to Windows 7 since it will become invalid and thus ineligible for a Windows 7 upgrade license.

    FYI:  A Windows 7 OEM system builder license cannot be used for upgrading...clean installs only.

    Carey Frisch
    Friday, December 31, 2010 5:47 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Got that; but can I do an upgrade (with an upgrade W7) with the current mobo, and be off the OEM license, then change the mobo?

    It's having to to the fresh install that it distasteful, because you never get it the way you had it before

    thank you

     

     

     

    Friday, December 31, 2010 6:02 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Unless you install a motherboard that has virtually the same chipset as the original motherboard, you will not be able to boot.  You would need to tell us what chipset the Gateway motherboard has and what chipset the new motherboard will have.
    Carey Frisch
    Friday, December 31, 2010 6:27 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    I think we just talked past each other and didn't understand each other.   The current mobo works, just slowly.   So can I do a W7 upgrade with it as is, then  change the mobo?    Maybe you are thinking the system would not boot after the mobo change b/c of drivers and chipset?  Is Vista/W7 more sensitive to this than XP was?   No one I know ever had problems with booting after swaps like this with XP, so that may be why I'm not sensitive to the complexities.  Is the situation any different with a full-retail used to upgrade?

    thank you

     

     

    Friday, December 31, 2010 6:35 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "TrevorB" wrote in message news:ec93bf9b-974e-4788-bb28-8d115641555d...

    I think we just talked past each other and didn't understand each other.   The current mobo works, just slowly.   So can I do a W7 upgrade with it as is, then  change the mobo?    Maybe you are thinking the system would not boot after the mobo change b/c of drivers and chipset?  Is Vista/W7 more sensitive to this than XP was?   No one I know ever had problems with booting after swaps like this with XP, so that may be why I'm not sensitive to the complexities.  Is the situation any different with a full-retail used to upgrade?

    thank you

     

     


    The OEM license is invalidated when you replace the motherboard with a retail one - since the OEM license is used as the basis of your Upgrade license if installed at the time of the upgrade, it would also invalidate the upgrade license, and the whole install.
    You would therefore end up with an invalid install.
    You need a Full license to be able to upgrade the motherboard - if you use a Retail license you can do a repair install after the upgrade. If you use an OEM System Builder pack, then you will have to do a clean install.
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, December 31, 2010 8:56 AM
    Moderator
  • Question
    Sign in to vote
    1
    Sign in to vote

    I Think I understand the confusion between TrevorB's question and Carey's answer and I will try to connect the dots.

     

    a) TrevorB want to know (From a Licensing Standpoint) if he can upgrade from a Genuine Vista OEM to a Genuine Windows 7 Retail and then change the PC's Motherboard.  The answer is Yes.  After upgrading (using a retail licensed upgrade) the licensing that would be in effect would be Retail and that would allow you to change the Motherboard without invalidating the License.

    b) Carey's answer was coming from a Technical (non-Licensing) point of view that changing the motherboard may cause technical problems that would keep Windows from running correctly (which is very likely correct, but I have never tried it to be sure)

     

    Hope this helps,

     

    Darin MS
    • Proposed as answer by Darin Smith MS Thursday, January 6, 2011 11:01 PM
    • Marked as answer by Darin Smith MS Thursday, January 6, 2011 11:02 PM
    Thursday, January 6, 2011 10:58 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "Darin Smith MS" wrote in message news:d32b3944-b764-4f5d-b8d0-48559d576aa3...

    I Think I understand the confusion between TrevorB's question and Carey's answer and I will try to connect the dots.

     

    a) TrevorB want to know (From a Licensing Standpoint) if he can upgrade from a Genuine Vista OEM to a Genuine Windows 7 Retail and then change the PC's Motherboard.  The answer is Yes.  After upgrading (using a retail licensed upgrade) the licensing that would be in effect would be Retail and that would allow you to change the Motherboard without invalidating the License.

    b) Carey's answer was coming from a Technical (non-Licensing) point of view that changing the motherboard may cause technical problems that would keep Windows from running correctly (which is very likely correct, but I have never tried it to be sure)

     

    Hope this helps,

     

    Darin MS

    That's interesting, Darin - I've always been led to believe that since the OEM license forms the basis of the Upgrade license, if the OEM license is no longer valid, then the Upgrade has no basis on which to be validated, and can therefore no longer  be used. This may be a change from earlier versions of Windows (the 9x series), or it may be a long-standing misapprehension on a lot of people's parts.
     
    Any chance of a cite? - or  an MS legal beagle jumping in?
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, January 7, 2011 10:41 AM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi, 

    Thanks Darin, that's exactly what I want to do. I have an oldish system that is really struggling to run vista due to low memory. However I feel that the rest of the hardware should be up to running windows 7. Main issue is the motherboard won't take any more than 1gb RAM.

    Hence this is the perfect route for me:

    • Upgrade to Windows 7
    • If performance is still an issue upgrade the system wholesale

    As the family pack Windows 7 upgrade is on sale here in the UK I'll update my XP based netbook while I'm at it!

    Thanks,

    Olly

    Monday, February 28, 2011 11:42 AM