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Installed One Care ...then lost all profiles

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My profiles won't load when signing in. I have XP Home Ed. SP2. Everytime I try to log in, it tells me it can't load profile settings and will load a default profile instead. Help!! I don't have a reinstallation disk to fix this and my warranty from Dell has expired.

Thursday, November 29, 2007 7:44 PM

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If this happened immediately after installing OneCare, please contact OneCare support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

You may need to perform a repair install of Windows - http://www.michaelstevenstech.com/XPrepairinstall.htm

-steve

Thursday, November 29, 2007 8:25 PM

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If this happened immediately after installing OneCare, please contact OneCare support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

You may need to perform a repair install of Windows - http://www.michaelstevenstech.com/XPrepairinstall.htm

-steve

Thursday, November 29, 2007 8:25 PM

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I would have done a repair except I don't have a disk. The OS came preloaded. I will contact OneCare Support.

Friday, November 30, 2007 5:54 AM
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Good luck, and please let us know the outcome.

-steve

Friday, November 30, 2007 4:05 PM

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