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ClientDeploy issue deploying WHS 2011 Connector on Windows 7 SP1 RRS feed

  • Question

  • Hello,

    I'm having a problem installing the Connector app for WHS 2011 on a Windows 7 Ultimate (SP1) machine. Here's what I'm experiencing:

    1. I can browse to WHS 2011 and download the Connector app
    2. Upon launching the app, I get the "Connect a computer to the Server" welcome screen
    3. Clicking next gets me to the information screen about perhaps needing to install .NET
    4. The next click gets me a ClientDeploy.exe error: "The application was unable to start correctly (0xc000007b). Click OK to close the application."

    Here's an image of the error screen: http://imgur.com/Py0Ej

    Any help is greatly appreciated.

    Shuffereu

     


    Saturday, June 4, 2011 12:23 PM

All replies

  • i am having the same issue, same os same error. I have tried every fix on every forum i can find, still cannot get connector to install. This is getting ridiculous. it also just seems to timeout while waiting for the next step in the install. here is the last lines of the CSetup.log

     

    [06/15/2011 10:33:59 126c] NetJoinChecker::QueryNetJoinStatus - Joining a Home server

    [06/15/2011 10:33:59 126c] CSetup::RunTasks: Running Task: Id=-1 Description=Check Pending Reboot Index=  2

    [06/15/2011 10:33:59  7bc] CSetup::JoinComputerDlgProc: IDD_PROPPAGE_JOIN_COMPUTER Initialization

    [06/15/2011 10:34:02  7bc] CSetup::RunTasksDlgProc: IDD_PROPPAGE_TASKS Page Initialization

    [06/15/2011 10:34:02  7d4] CSetup::Run: Deployment Stage = DeploymentStage_InstallingPreRequistes

    [06/15/2011 10:34:02  7d4] CSetup::RunTasks: Running Task: Id=-1 Description=Check DotNet Fwk Index=  0

    [06/15/2011 10:34:02  7d4] DotnetRule::CreateRules  (C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml, .)

    [06/15/2011 10:34:02  7d4] CoCreateInstance CLSID_DOMDocument60 succeeded.

    [06/15/2011 10:34:02  7d4] CSetup::RunTasks: Running Task: Id=4 Description=Download Dot Net 4.0 Index=  1

    [06/15/2011 10:34:02  7d4] CSetup::RunTasks: Running Task: Id=5 Description=Install Dot Net 4.0 Index=  2

    [06/15/2011 10:34:02  7d4] RunShellExecute: ShellExecute [C:\Windows\Temp\Client Deployment Files\ClientDeploy.exe] with parameters [(null)]

    [06/15/2011 10:34:02  7d4] CSetup::Run: Waiting upto 60secs for Sync Event to be signaled

    [06/15/2011 10:35:02  7d4] CSetup::Run: WaitForSingleObject RetVal = 258

    [06/15/2011 10:35:02  7d4] CSetup::Run: WaitForSingleObject TimedOut

    [06/15/2011 10:35:02  7bc] wmain: End of CSetup: hr=0x0

    Wednesday, June 15, 2011 5:56 PM
  • I was experiencing the same problem. I would download and run the connector from the home server and it would just quit prior to asking for the server password. My setup log contained the same entries as yours. So, I fired up the Sysinternals process monitor and watched the install. I noticed that it was looking for C:\Windows\Microsoft.NET\Framework\v4.0.30319 (It might have been looking for the Framework64 version but I didn't keep the log).

    I did have .NET 4 installed but it was an older release, something like: v4.0.2... I ran the install for the latest release, which installed v30319 and removed the v2 version. Then I reran the WHS 2011 connector and everything went fine.

    Hope this helps.

    Monday, July 25, 2011 12:22 PM
  • Have the same problem, however I already have the latest dot Net 4.0.30319 installed. I can install the connector software on a fresh install of windows, but on computers that have been running for a couple months, I get this problem. Tried all the suggestions online, no luck.

    Gets to this point:

    Then straight to this when I click "Next":

    Computerconnector.log:

    [06/05/2012 00:51:25 102c] --------------------------------------------------------------------------------------------------
    [06/05/2012 00:51:25 102c] wmain: Start of Computerconnector
    [06/05/2012 00:51:25 102c] wmain: Calling Computerconnector::ShowWizard()
    [06/05/2012 00:51:25 102c] CComputerconnector::ShowWizard: Initializing common controls
    [06/05/2012 00:51:25 102c] CComputerconnector::ShowWizard: Done initializing common controls
    [06/05/2012 00:51:25 102c] Displaying the wizard
    [06/05/2012 00:51:25 102c] CComputerconnector::ConnecttingDlgProc: IDD_CONNECTING Page Initialization
    [06/05/2012 00:51:25  938] GlobalData::Initialize (4.1.0.21, 65510, C:\Users\Cassia\Downloads\ComputerConnector(4.1.0.21) (1).exe, 1033)
    [06/05/2012 00:51:25  938] ExpandEnvironmentStrings return (C:\Windows\Temp\Client Deployment Files\)
    [06/05/2012 00:51:25  938] CComputerconnector::Run: Running Task: Id=1 Description=Downloads the Setup.cab file
    [06/05/2012 00:51:25  938] NetworkUtil::DownloadFile (HTTP://4.1.0.21:65510/Connect/default.aspx?Get=Setup.cab&64bit=1&LanguageId=1033, C:\Users\Cassia\AppData\Local\Temp\Setup.cab)
    [06/05/2012 00:51:25  938] NetworkUtil::DownloadFile - Create directory [C:\Users\Cassia\AppData\Local\Temp] if not exist.
    [06/05/2012 00:51:25  938] NetworkUtil::_WinInetDownloadFile (HTTP://4.1.0.21:65510/Connect/default.aspx?Get=Setup.cab&64bit=1&LanguageId=1033, C:\Users\Cassia\AppData\Local\Temp\Setup.cab)
    [06/05/2012 00:51:34  938] ExtractCabinet: Extract (C:\Users\Cassia\AppData\Local\Temp\Setup.cab, C:\Windows\Temp\Client Deployment Files\)
    [06/05/2012 00:51:35  938] SetRegValue [C:\Windows\Temp\Client Deployment Files\].
    [06/05/2012 00:51:35  938] Deleting [C:\Users\Cassia\AppData\Local\Temp\Setup.cab].
    [06/05/2012 00:51:35  938] RunShellExecute: ShellExecute [C:\Windows\Temp\Client Deployment Files\CSetup.exe] with parameters [(null)]
    [06/05/2012 00:51:35  938] CSetup::Run: Waiting upto 30secs for Sync Event to be signaled
    [06/05/2012 00:51:35  938] CComputerconnector::Run: WaitForSingleObject RetVal = 0
    [06/05/2012 00:51:35 102c] wmain: End of Computerconnector: hr=0x0

    CSetup.log:

    [06/05/2012 00:51:35  2cc] --------------------------------------------------------------------------------------------------
    [06/05/2012 00:51:35  2cc] wmain: Start of CSetup
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: HOMESERVER
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: 4.1.0.21
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: 34
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: Administrator
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: en-US
    [06/05/2012 00:51:35  2cc] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:35  2cc] CServer::GetNodeValue - SysAllocString value: 1033
    [06/05/2012 00:51:35  2cc] GlobalData::Initialize (4.1.0.21, 65510, C:\Windows\Temp\Client Deployment Files\CSetup.exe, 1033)
    [06/05/2012 00:51:35  2cc] ExpandEnvironmentStrings return (C:\Windows\Temp\Client Deployment Files\)
    [06/05/2012 00:51:35  2cc] wmain: Calling CSetup::ShowWizard()
    [06/05/2012 00:51:35  2cc] CSetup::ShowWizard: Initializing common controls
    [06/05/2012 00:51:35  2cc] CSetup::ShowWizard: Done initializing common controls
    [06/05/2012 00:51:35  2cc] Displaying the wizard
    [06/05/2012 00:51:35  2cc] CSetup::WelcomeDlgProc: IDD_PROPPAGE_WELCOME Initialization
    [06/05/2012 00:51:35  2cc] CSetup::WelcomeDlgProc: Set the Deployment Sync Event
    [06/05/2012 00:51:43  2cc] CSetup::RunTasksDlgProc: IDD_PROPPAGE_TASKS Page Initialization
    [06/05/2012 00:51:43  974] CSetup::Run: Deployment Stage = DeploymentStage_VerifyingRequirements
    [06/05/2012 00:51:43  974] CSetup::RunTasks: Running Task: Id=-1 Description=Check OS Version and SP Index=  0
    [06/05/2012 00:51:43  974] OsChecker::CreateInstance ([C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml])
    [06/05/2012 00:51:43  974] =================================
    [06/05/2012 00:51:43  974] Current Os information:
    [06/05/2012 00:51:43  974] Suite = [256]
    [06/05/2012 00:51:43  974] Type = [1]
    [06/05/2012 00:51:43  974] Architecture = [9]
    [06/05/2012 00:51:43  974] IsStarterEdition = [0]
    [06/05/2012 00:51:43  974] IsHomeSku = [0]
    [06/05/2012 00:51:43  974] Major = [6]
    [06/05/2012 00:51:43  974] Minor = [1]
    [06/05/2012 00:51:43  974] Build = [7601]
    [06/05/2012 00:51:43  974] SPMajor = [1]
    [06/05/2012 00:51:43  974] SPMinor = [0]
    [06/05/2012 00:51:43  974] =================================
    [06/05/2012 00:51:43  974] OSRule::CreateRules  (C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml, .)
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] OsChecker::QuerySupportedOsStatus - Major: 6 Minor: 1
    [06/05/2012 00:51:43  974] CSetup::RunTasks: Running Task: Id=-1 Description=Check Net Join Index=  1
    [06/05/2012 00:51:43  974] NetJoinChecker::CreateInstance ([C:\Windows\Temp\Client Deployment Files\ServerInfo.Xml])
    [06/05/2012 00:51:43  974] CMsi::IsMsiInstalled: MsiQueryProductState for ProductCode {21E49794-7C13-4E84-8659-55BD378267D5} returned -1
    [06/05/2012 00:51:43  974] CMsi::IsMsiInstalled: MsiQueryProductState for ProductCode {46DCED50-3A1D-4EF4-94F0-45F2681E3D70} returned -1
    [06/05/2012 00:51:43  974] CMsi::IsMsiInstalled: MsiQueryProductState for ProductCode {C1E4D639-4A33-4314-809E-89BD0EF48522} returned -1
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: HOMESERVER
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: 4.1.0.21
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: 34
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: Administrator
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: en-US
    [06/05/2012 00:51:43  974] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - selectSingleNode
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_firstChild
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - get_nodeValue
    [06/05/2012 00:51:43  974] CServer::GetNodeValue - SysAllocString value: 1033
    [06/05/2012 00:51:43  974] NetJoinChecker::QueryNetJoinStatus - Joining a Home server
    [06/05/2012 00:51:43  974] CSetup::RunTasks: Running Task: Id=-1 Description=Check Pending Reboot Index=  2
    [06/05/2012 00:51:43  2cc] CSetup::JoinComputerDlgProc: IDD_PROPPAGE_JOIN_COMPUTER Initialization
    [06/05/2012 00:51:46  2cc] CSetup::RunTasksDlgProc: IDD_PROPPAGE_TASKS Page Initialization
    [06/05/2012 00:51:46  6c8] CSetup::Run: Deployment Stage = DeploymentStage_InstallingPreRequistes
    [06/05/2012 00:51:46  6c8] CSetup::RunTasks: Running Task: Id=-1 Description=Check DotNet Fwk Index=  0
    [06/05/2012 00:51:46  6c8] DotnetRule::CreateRules  (C:\Windows\Temp\Client Deployment Files\SupportedOs.Xml, .)
    [06/05/2012 00:51:46  6c8] CoCreateInstance CLSID_DOMDocument60 succeeded.
    [06/05/2012 00:51:46  6c8] CSetup::RunTasks: Running Task: Id=4 Description=Download Dot Net 4.0 Index=  1
    [06/05/2012 00:51:46  6c8] CSetup::RunTasks: Running Task: Id=5 Description=Install Dot Net 4.0 Index=  2
    [06/05/2012 00:51:46  6c8] RunShellExecute: ShellExecute [C:\Windows\Temp\Client Deployment Files\ClientDeploy.exe] with parameters [(null)]
    [06/05/2012 00:51:46  6c8] CSetup::Run: Waiting upto 60secs for Sync Event to be signaled
    [06/05/2012 00:52:46  6c8] CSetup::Run: WaitForSingleObject RetVal = 258
    [06/05/2012 00:52:46  6c8] CSetup::Run: WaitForSingleObject TimedOut
    [06/05/2012 00:52:46  2cc] wmain: End of CSetup: hr=0x0

    Has happened on 3 different computers this month, and the only solution has been to re-install windows on the client machine (re-installing the Home Server 2011 did not fix the problem).

    Any update on this issue?

    Tuesday, June 5, 2012 5:06 AM
  • I found that downloading DotNet 4.0 from MS solved that issue here.  I fear the install of 4.0 from the WHS disk has a fault in it.  I manually un-installed the DotNet 4.** from Control Panel > Add & Remove Programs, reboot client machine.  

    Install the downloaded version of 4.0, and then the WHS dashboard and connector will work, and install.  Also be noted that any minor problems in the install of the client Op System will also prevent connector installs as well.  One of mine problems was a fragmented file somewhere in the op system on a client computer, I re-formatted and re-installed the op system to correct this problem.

    Cheers

    ~OS~ 


    Friday, June 22, 2012 3:42 AM