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Can't Authorize My Credit Card?

    Question

  • I recently tryed to purchase microsoft points VIA my xbox 360, I input all my credit card details and selected "Confirm Purchase". I then recieved an error message saying "Unable To Authorize Your Payment Method, Please Select A Different Method Or Add A New One". I've double checked my details and double checked again, then tryed adding a new credit card, and double checking that, but still, I recieve the same error message.

    Can anyone help?
    Sunday, November 8, 2009 6:13 PM

All replies

  • Hi! This is support forum for Windows Live Writer...

    Try contact or search on http://support.xbox.com/.
    Sunday, November 8, 2009 8:36 PM
  • I realize this doesn't help, but I'm in PRECISELY the same situation.

    I've tried two different credit cards as well as my Visa checking account card. I've confirmed with the issuing banks that there are no security lockouts, no where near the credit limit, and all cards are unexpired. I've successfully used all three cards with other merchants, both brick-n-mortar and online.

    But XBOX LIVE, Zune Account, and billing.microsoft.com all report the same error: cannot authorize selected payment option.

    After reporting these details to XBOX LIVE support, the response I get: "You may encounter this message if the credit card has no funds left; the credit card is already expired; the credit card is not authorized to purchase by the bank" and I should "contact your bank representative".

    Which is what I did, and reported back to XBOX LIVE support, only to get the same response yet again. -sigh-

    Friday, August 20, 2010 4:54 PM
  • That's an interesting issue...

    This is the Windows Live Writer Forum; for topics pertaining to 'Windows Live Writer'. This forum is meant to be a resource for those who are looking for more information about Writer or want to start a discussion with the Writer team and other people using Writer.

    Unfortunately, you've submitted a query to the wrong forum; but perhaps you can find the right forum(s) here.

    Reference Link(s):

      For everything Windows LIVE [apps and services]
          https://support.live.com/
          http://windowslivehelp.com/

    Hope this helps.

    Friday, August 20, 2010 5:51 PM
  • dude i found out how 2 fic it just use a differant account on ur xbox and it works thats ow i got my game
    Friday, August 12, 2011 2:16 AM
  • My credit card details are saved to my normal account
    Sunday, April 1, 2012 7:15 PM