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OCS R2 Front-End Server Response Group service failing to start RRS feed

  • Question

  • Hello everyone

    I have an OCS R2 enviroment in the build and configure phase and the Response Group service is failing to start. Event viewer is listing that there are no languages installed - i have already installed the Response Group language pack but this has not helped.

    Also, I have ran the validation check against the Response Group and it comes back with a warning on the 'Validate languages installed on the machine. Warning: The language English (United States) was found on the machine but not in WMI'.

    I have tried setting the locals back to US (i am in UK by the way) and even installing additional languages but to no avail.

    Further info, this is a Windows 2008 SE Server.

    Thanks in advance for your assistance.

    Neil 

    Thursday, May 14, 2009 3:03 PM

All replies

  • Can you please provide the event ID with details?


    Regards,

    UC_Guy http://www.ocspedia.com
    Sunday, May 17, 2009 7:45 PM
  • Check if the LanguageIds property on your Pool's MSFT_SIPPoolConfigSetting instance (it's a singleton) for your Pool is empty (eg: NULL).
    There are varous ways to do this, you can use wbemtest or Powershell.

    With PS it's easy:

    $p = gwmi -namespace "root\cimv2" -class "MSFT_SIPPoolConfigSetting" -filter "backend='(local)\\rtc'" for a standard pool or
    $p = gwmi -namespace "root\cimv2" -class "MSFT_SIPPoolConfigSetting" -filter "backend='sqlserver\\instance'" for an enterprise pool

    Then set LanguageIds with an array containing anything:

    $p.LanguageIds = @(1033)
    $p.Put()

    restart OCS services, then run RgsLang.exe sync from the RGS folder (in the OCS R2 Reskit base folder).

    Hope this helps,
    Benoit.


    Benoit Boudeville - Avanade France & Belux Microsoft Certified Master - Office Communications Server 2007/R2 http://unifiees.blogspot.com
    Sunday, August 30, 2009 12:34 AM