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AN UNAUTHORIZED CHANGE WAS MADE TO YOUR LICENSE AND I HAVENT CHANGED ANYTHNG? RRS feed

  • Question

  • I AM GETTING A WARNING BANNER WITH "AN UNAUTHORIZED CHANGE WAS MADE TO YOUR LICENSE" .

    I have tried validating online and it doesnt help. It tells me to call in and I dont know a number to call?

    Friday, March 11, 2011 1:45 AM

Answers

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012 . Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/1c5522f3-161a-4f13-b81c-907d457f849a .

    6)    In a reply post, paste the Diagnostic Report.


    Darin MS
    Friday, March 11, 2011 10:16 PM
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Tuesday, March 15, 2011 9:42 PM
  • hi , i have the same problem > i have a geniune copy of windows vista *buy it with my pc* ,after intalling service pack 2 ,the same message tell me "AN UNAUTHORIZED CHANGE WAS MADE TO YOUR LICENSE" with the code 0x80070005  . so i try to type the key again but a message tell me "THE PRODUCT KEY YOU TYPED IS ALREADY IN USE ....U WILL NEED TO TYPE ANOTHER KEY " !!!!!

    I need help please ,this is my report from the tool u post >>

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-H47HF-R8T8M-JXGDY
    Windows Product Key Hash: vCJhk4ZZSS9Xqyrk4hG4mhclMVI=
    Windows Product ID: 89578-OEM-7216903-60014
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {A21705A0-92DA-4D48-A4A6-E0B7DB23D76A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A21705A0-92DA-4D48-A4A6-E0B7DB23D76A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JXGDY</PKey><PID>89578-OEM-7216903-60014</PID><PIDType>8</PIDType><SID>S-1-5-21-1911644744-2927706785-4054450988</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5630     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.60</Version><SMBIOSVersion major="2" minor="33"/><Date>20080812000000.000000+000</Date></BIOS><HWID>8B313507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Greenwich Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00144-169-060014-02-1033-6002.0000-0752011
    Installation ID: 005811784193395476290856466526312605662604005283568004
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: JXGDY
    License Status: Initial grace period
    Time remaining: 43020 minute(s) (29 day(s))

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAnJ9uft5YaG3qTnKD2rEaYfL0NoMeJbZYrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   Acer    Grape  
      FACP   Acer    Grape  
      DBGP   Acer    Grape  
      HPET   Acer    Grape  
      BOOT   PTLTD   $SBFTBL$
      MCFG   Acer    Grape  
      SLIC   ACRSYS  ACRPRDCT
      APIC   Acer    Grape  
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri
      SSDT   SataRe  SataPri

    thnx

    Wednesday, March 16, 2011 11:02 PM