I have been using a machine which came with Vista installed from the manufacturer for several years, with no problem. The Windows version is genuine.
Suddenly I am getting a pop-up activation message and a black desktop. When I try to activate I get Activation Error 0xC004E003
Please help!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {F3121619-379A-42AF-AC4D-9A2902BAC754}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.130104-1437
TTS Error: M:20110706101122140-
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\1M\Firefox\App\firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F3121619-379A-42AF-AC4D-9A2902BAC754}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-890086421-1538918347-3287690203</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq
Presario CQ60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.65</Version><SMBIOSVersion major="2" minor="4"/><Date>20101215000000.000000+000</Date></BIOS><HWID>C4323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South
Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 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
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6002.0000-0932013
Installation ID: 015081419975510070521266767720025356964785940944498104
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F032.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEAAgABAAIAAQABAAAABQABAAEAJJTsJpSTQq16f9r8gvTGBvL0BHZUfk7xrFYCXqj7KoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INSYDE
FACP HPQOEM SLIC-MPC
HPET INSYDE SLIC-MPC
BOOT INSYDE INSYDE
MCFG INSYDE
ASF! INTEL HCG
SLIC DELL QA09
SSDT INTEL SataAhci
SSDT INTEL SataAhci
