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can't update RRS feed

  • Question

  • I can't update anything for one care

    Thursday, February 7, 2008 5:55 PM

Answers

All replies

  •  

    What's the error message?

     

    Can't Download or Can't Install?

     

    Are you able to do Windows Update?

     

     

     

     

    Thursday, February 7, 2008 6:15 PM
  • danzig asked some good questions. You may want to jump right to the troubleshooting for typical OneCare update problems, but I suspect that what actually happened is that the upgrade to 2.0.2500.22 failed. What version do you show in Help/About in OneCare? What does OneCare report as actions to take?

     

    Information to help troubleshoot and resolve update problems -

    http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1286736&SiteID=2

     

    -steve

    Thursday, February 7, 2008 8:21 PM
    Moderator