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An Unauthorized Change... RRS feed

  • Question

  • I'm getting this pop up window everytime that I turn on my computer.  Please advise.  Thank you, Ted

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004d401
    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {16CAC6A4-1152-4544-92CC-EF0261E0F918}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error: K:20080423204044144-M:20080423211119045-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Small Business 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{16CAC6A4-1152-4544-92CC-EF0261E0F918}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2208055681-500822413-170812498</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXG061                          </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>86303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>B55AA81AFE45DAE</Val><Hash>w4xmnbfDmRSXnYwcrm9P3bWiy2U=</Hash><Pid>81606-OEM-6472763-67206</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

     

    Thursday, April 24, 2008 1:40 AM

Answers

  • Please disregard my question.  I found another post with the exact same problem and diagnostic results.  I followed your corrective actions and uninstalled the faulty update and reinstalled it.  Thank you, Ted

     

    Thursday, April 24, 2008 2:47 AM