using outlook web app with crm online RRS feed

  • Question

  • how can you add crm to outlook web app?   The download tool which works with outlook (plug in) appears to be for a client not outlook web app.  However, the Microsoft chat said if I purchased the exchange 1 plan which is only outlook web apps it would work with my crm online account.   I don't see instruction on how to associate my crm account to my outlook web app.  Any advice?


    Wednesday, December 11, 2013 10:15 PM

All replies

  • CRM for outlook works with the outlook client (plugin) and not directly with the Outlook Web App. There seems to be some confusion with the chat you had with MS. You might want to check with the Support again to validate this.

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    Wednesday, December 11, 2013 11:29 PM