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any way to configure custom shortcut keys in crm? RRS feed

  • Question

  • Hello, does CRM provide a built-in way to configure custom shortcut key combos in CRM?  I found the following url which lists the built-in shortcut key combos in CRM: 

    http://www.shortcutworld.com/en/win/Microsoft-Dynamics-CRM-2011.html

    I need to configure a custom shortcut of ctrl-g to call a particular js function on the case form.  Does CRM provide a built-in way to do this?  Or will I have to implement custom js to accomplish this?
    Thursday, February 6, 2014 1:21 AM

All replies

  • There is no configuration available for alter existing key shortcuts or add new ones. Your option lies with custom javascripts.
    Thursday, February 6, 2014 4:07 AM