Answered by:
Windows 7 Build 7601 This copy of Windows in not genuine

Question
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Hope you can help.
Tried several times to validate my product key to no avail.
I purchase the key in April 2014 from what appears to be (at the time www research gleaned little negative reviews of supplier) a genuine web based supplier. Everything was working fine until at some point in the last 2 weeks when I started getting Windows messages alluding to counterfeit product keys.
MGA Diag tool gives------->
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50Cached Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-694F6-PPJMV-4MW2F
Windows Product Key Hash: pBwz76h6Mdr2PvYAUGfDuSiGxqU=
Windows Product ID: 00371-702-7938976-06954
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B967D524-2704-4327-8176-4828885ABFDD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\TnT\AppData\Local\Torch\Application\torch.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B967D524-2704-4327-8176-4828885ABFDD}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4MW2F</PKey><PID>00371-702-7938976-06954</PID><PIDType>5</PIDType><SID>S-1-5-21-2312918779-456635017-3413023434</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-A55M-DS2</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="4"/><Date>20120229000000.000000+000</Date></BIOS><HWID>0E3A3207018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-702-793897-00-2057-7601.0000-1592015
Installation ID: 002403291686268253949673387272383333534712357240349630
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: 4MW2F
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 13/06/2015 19:01:53Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: PASS
Event Time Stamp: 6:13:2015 18:22
WAT Activex: Registered
WAT Admin Service: RegisteredHWID Data-->
HWID Hash Current: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAonaQJ6yVQKi4M+77Qu8S+vQBFMyM0Q==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
EUDS GBT
MATS MATS RCM
SSDT AMD POWERNOW
SSDT AMD POWERNOWthanks for your help!
p.s. I removed any hyperlinks from the MGA Diag tool output as the forum wouldn't let me post hyperlinks as I am a newbie.
Saturday, June 13, 2015 6:09 PM
Answers
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Unfortunately, your installed Windows 7 Professional license is counterfeit. You will need to purchase a genuine Windows 7 Professional license and then update the product key.
Please note the Microsoft does not sanction any third-party entity to sell standalone product keys for Microsoft Windows.
Carey Frisch
- Proposed as answer by Noel D PatonModerator Monday, June 15, 2015 4:20 PM
- Marked as answer by Noel D PatonModerator Monday, June 22, 2015 4:01 PM
Saturday, June 13, 2015 7:19 PMModerator