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how to attach my Diagnostic Report (1.9.0027.0) here RRS feed

  • Question

  • I  have diagonised my system software using microsoft tool and got a result. I am in need to post the result.  How can i post the result.  Please help
    • Moved by Carey FrischMVP, Editor Tuesday, July 20, 2010 4:02 AM Moved to proper forum category (From:Feedback and Comments)
    Saturday, July 17, 2010 12:09 AM

Answers

  • Hello Rajarajeswari,

    The Windows XP Pro installation on your computer is a nongenuine Volume Licensing installation of XP Pro that was done with a now blocked Volume Licensing Key.

    Does the computer have a Certificate of Authenticity (CoA) for Windows affixed to it?  Or you might have a retail packaged product from which you installed Windows that has a CoA on the outer package.  If so, what version and edition of Windows is listed on the CoA?  If a CoA sticker on the computer, does it have the computer manufacturer's name on it, or does it have "OEM Product" or "OEM Software" on it?  Do not post the product key that may be printed on the CoA.

     

    The installation of Office Professional Edition 2003 on the computer is a nongenuine Volume Licensing installation that was done with a widely pirated and now-blocked Volume Licensing Key.  Do you have any installation materials or a Certificate of Authenticity for Office?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, July 17, 2010 1:06 AM

All replies

  • I  have diagonised my system software using microsoft tool and got a result. I am in need to post the result.  How can i post the result.  Please help

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-QB43V-MVP84-XB3G9
    Windows Product Key Hash: A1dLaQILmLRQ0qy0Y2s2e/QMiDY=
    Windows Product ID: 76487-648-3016911-23668
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {DC688AD3-90F0-4AA5-AD66-4811A0040C07}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A
    
    Windows XP Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft
    
    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC688AD3-90F0-4AA5-AD66-4811A0040C07}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XB3G9</PKey><PID>76487-648-3016911-23668</PID><PIDType>1</PIDType><SID>S-1-5-21-329068152-790525478-839522115</SID><SYSTEM><Manufacturer>HCL Infosystems Limited</Manufacturer><Model>945GCM-S2L</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F7f HI</Version><SMBIOSVersion major="2" minor="4"/><Date>20080812000000.000000+000</Date></BIOS><HWID>0C4F397F0184E06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData> 	<Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57040</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 
    
    Licensing Data-->
    N/A
    
    Windows Activation Technologies-->
    N/A
    
    HWID Data-->
    N/A
    
    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 10169:HCL Infosystems Limited|13B50:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B50:SYNNEX TECHNOLOGY INTERNATIONAL CORP|13B50:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
    
    OEM Activation 2.0 Data-->
    N/A
    
    

    Rajrajeswari
    Saturday, July 17, 2010 12:33 AM
  • Hello Rajarajeswari,

    The Windows XP Pro installation on your computer is a nongenuine Volume Licensing installation of XP Pro that was done with a now blocked Volume Licensing Key.

    Does the computer have a Certificate of Authenticity (CoA) for Windows affixed to it?  Or you might have a retail packaged product from which you installed Windows that has a CoA on the outer package.  If so, what version and edition of Windows is listed on the CoA?  If a CoA sticker on the computer, does it have the computer manufacturer's name on it, or does it have "OEM Product" or "OEM Software" on it?  Do not post the product key that may be printed on the CoA.

     

    The installation of Office Professional Edition 2003 on the computer is a nongenuine Volume Licensing installation that was done with a widely pirated and now-blocked Volume Licensing Key.  Do you have any installation materials or a Certificate of Authenticity for Office?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, July 17, 2010 1:06 AM