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windows Vista build 6002 - this copy is not genuine

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got the computer 2 years ago and recently had this come up.

Ran diagnostic and here are results

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {10A0DD18-2558-48BC-8B0E-C5CC266202EE}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000009

Build lab: 6002.vistasp2_gdr.100608-0458

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Users\Chopper\AppData\Local\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{10A0DD18-2558-48BC-8B0E-C5CC266202EE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K67HJ</PKey><PID>89583-OEM-7212101-31756</PID><PIDType>8</PIDType><SID>S-1-5-21-1895258430-3457251394-2675120076</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo Desktop Pi3635A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.0U</Version><SMBIOSVersion major="2" minor="5"/><Date>20090407000000.000000+000</Date></BIOS><HWID>0C323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC </OEMID><OEMTableID>PC </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7A428B2E14A1F32</Val><Hash>6x9RghQTAYyt3xM4XIu/3sP3kw8=</Hash><Pid>81602-921-3044737-68355</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software Licensing service is not running.

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEA6GGQwDSjqFrYFNxE8vSaiISFNJ2sVkxY

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC 040709 APIC1450

FACP 040709 FACP1450

HPET 040709 OEMHPET0

MCFG 040709 OEMMCFG

WDRT 040709 NV-WDRT

SLIC FSC PC

OEMB 040709 OEMB1450

NVHD 040709 NVHDCP

SSDT DpgPmm CpuPm

any help would be greatly appreciated!

thanks

Sunday, October 16, 2011 7:28 PM

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"Craig Muncie" wrote in message news:92b69690-b7c5-4446-9f1d-23ed0f2da17e...

Ok, thanks again.

Done as asked, and also tried the fix from the sticky at the top of forum, although it didn't appear to do anything.

Anyways, posted Diagnostic report below after following above steps from yourself.

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

Licensing Data-->

C:\Windows\system32\slmgr.vbs(820, 9) (null): 0xC004E002

Somewhere along the line we’ve got an improvement :)

Looks like the Licensing Store is corrupted.

Please try the below steps to recreate the Store with the correct data.

1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by Darin Smith MS Thursday, October 20, 2011 9:38 PM
Wednesday, October 19, 2011 2:16 PM

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"Craig Muncie" wrote in message news:1cceee80-431d-44d9-bd1f-50229c04f404...

got the computer 2 years ago and recently had this come up.

Ran diagnostic and here are results

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0x80070426

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

Other data—>

SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo Desktop Pi3635A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.0U</Version><SMBIOSVersion major="2" minor="5"/><Date>20090407000000.000000+000</Date></BIOS

Licensing Data-->

Software Licensing service is not running.

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

SLIC FSC PC

any help would be greatly appreciated!

thanks

The problem is that your Software Licensing Service is not running.

Have you been using any form of Registry Cleaner??

First check that the Service is set to start Automatically – click on Start, in the Search box, type SERVICES.MSC, and hit the Enter key. Accept the UAC prompt, then look in the listing for the Software Licensing Service – right-click on it and select Properties. Make sure that it’s set to Automatic, and click Apply – then try and start the service using the button

Once that’s properly set, Start the service – how long before it appears to stop again?

Is there anything in the Event Viewer to indicate why it stopped? – is there an error message?

Please run the following commands in an Elevated (Admin) Command Prompt Window, and post the results.

sc qc slsvc
sc queryex slsvc
sc qprivs slsvc
sc qsidtype slsvc
sc sdshow slsvc

copy and paste the results into your response. (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response).

Download, install, update and run a Full System scan with Malwarebytes Anti-Malware (www.malwarebytes.org ) – remove everything it finds.

does it find anything significant?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Sunday, October 16, 2011 7:59 PM

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To the best of my knowledge a registry cleaner hasn't been used, however it is a shared computer used by my parents also.

Anyway, thanks very much for the reply, done as requested, and here are results :

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Chopper>sc qc slsvc

[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: slsvc

TYPE : 10 WIN32_OWN_PROCESS

START_TYPE : 2 AUTO_START

ERROR_CONTROL : 1 NORMAL

BINARY_PATH_NAME : C:\Windows\system32\SLsvc.exe

LOAD_ORDER_GROUP : ProfSvc_Group

TAG : 0

DISPLAY_NAME : Software Licensing

DEPENDENCIES : RpcSs

SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Users\Chopper>sc queryex slsvc

SERVICE_NAME: slsvc

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

PID : 2072

FLAGS :

C:\Users\Chopper>sc qprivs slsvc

[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: slsvc

PRIVILEGES : SeAuditPrivilege

: SeChangeNotifyPrivilege

: SeCreateGlobalPrivilege

: SeImpersonatePrivilege

C:\Users\Chopper>sc qsidtype slsvc

[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: slsvc

SERVICE_SID_TYPE: UNRESTRICTED

C:\Users\Chopper>sc sdshow slsvc

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)

C:\Users\Chopper>

Tuesday, October 18, 2011 9:59 AM
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"Craig Muncie" wrote in message news:df21f477-92d9-4d6f-a61e-93e29be25353...

To the best of my knowledge a registry cleaner hasn't been used, however it is a shared computer used by my parents also.

Anyway, thanks very much for the reply, done as requested, and here are results :

C:\Users\Chopper>sc sdshow slsvc

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)

C:\Users\Chopper>

You neglected to use the Run as Administrator option – with the result that the SDSHOW results are incomplete

You also did not say what the results of attempting to start the Software Licensing Service were. – from the above results, it appears that it started OK, but what were the Startup settings previously, and what are they now?

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Tuesday, October 18, 2011 10:37 AM

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my apologies.....................

done it again with Run as Administrator. Set Software Licensing to automatic and started it, it stopped after about 7sec, but no error message or anything appeared.

Ran full malwarebytes scan also, with no problems noted.

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc qc slsvc

[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: slsvc

TYPE : 10 WIN32_OWN_PROCESS

START_TYPE : 2 AUTO_START

ERROR_CONTROL : 1 NORMAL

BINARY_PATH_NAME : C:\Windows\system32\SLsvc.exe

LOAD_ORDER_GROUP : ProfSvc_Group

TAG : 0

DISPLAY_NAME : Software Licensing

DEPENDENCIES : RpcSs

SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>sc queryex slsvc

SERVICE_NAME: slsvc

TYPE : 10 WIN32_OWN_PROCESS

STATE : 4 RUNNING

(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

WIN32_EXIT_CODE : 0 (0x0)

SERVICE_EXIT_CODE : 0 (0x0)

CHECKPOINT : 0x0

WAIT_HINT : 0x0

PID : 2072

FLAGS :

C:\Windows\system32>sc qprivs slsvc

[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: slsvc

PRIVILEGES : SeAuditPrivilege

: SeChangeNotifyPrivilege

: SeCreateGlobalPrivilege

: SeImpersonatePrivilege

C:\Windows\system32>sc qsidtype slsvc

[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: slsvc

SERVICE_SID_TYPE: UNRESTRICTED

C:\Windows\system32>sc sdshow slsvc

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>

Tuesday, October 18, 2011 11:44 AM
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"Craig Muncie" wrote in message news:de50c8b6-3920-480c-bc04-bf4eca670171...

my apologies.....................

done it again with Run as Administrator. Set Software Licensing to automatic and started it, it stopped after about 7sec, but no error message or anything appeared.

Ran full malwarebytes scan also, with no problems noted.

Microsoft Windows [Version 6.0.6002]

Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc qc slsvc

[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: slsvc

        TYPE               : 10 WIN32_OWN_PROCESS

        START_TYPE         : 2   AUTO_START

        ERROR_CONTROL      : 1   NORMAL

        BINARY_PATH_NAME   : C:\Windows\system32\SLsvc.exe

        LOAD_ORDER_GROUP   : ProfSvc_Group

        TAG                : 0

        DISPLAY_NAME       : Software Licensing

        DEPENDENCIES       : RpcSs

        SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Windows\system32>sc queryex slsvc

SERVICE_NAME: slsvc

        TYPE               : 10 WIN32_OWN_PROCESS

        STATE              : 4 RUNNING

                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)

        WIN32_EXIT_CODE    : 0 (0x0)

        SERVICE_EXIT_CODE : 0 (0x0)

        CHECKPOINT         : 0x0

        WAIT_HINT          : 0x0

        PID                : 2072

        FLAGS              :

C:\Windows\system32>sc qprivs slsvc

[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: slsvc

        PRIVILEGES       : SeAuditPrivilege

                         : SeChangeNotifyPrivilege

                         : SeCreateGlobalPrivilege

                         : SeImpersonatePrivilege

C:\Windows\system32>sc qsidtype slsvc

[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: slsvc

SERVICE_SID_TYPE: UNRESTRICTED

C:\Windows\system32>sc sdshow slsvc

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR

RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>

That all looks normal.

Last time I came across something like this was in Win 7, and the whole registry Key was missing.

Please open Regedit

Navigate to the

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\slsvc

key

Assuming you find it, please export the whole Key to a text file, compress it to a zip file and upload it to either your SkyDrive, or an alternative filesharing site – post the link to it in your response.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Tuesday, October 18, 2011 11:52 AM

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was able to navigate to the registry editor, and slsvc folder, but couldn't see anything that said Key. However, there was a line at the top that stated "value not set", so i assume this to maybe being the key??

transferred to a text file and this is what came up (no idea if the correct thing though)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc]

"DisplayName"="Software Licensing"

"Group"="ProfSvc_Group"

"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,53,\

00,4c,00,73,00,76,00,63,00,2e,00,65,00,78,00,65,00,00,00

"Description"="@%SystemRoot%\\system32\\SLsvc.exe,-102"

"ObjectName"="NT AUTHORITY\\NetworkService"

"ErrorControl"=dword:00000001

"Start"=dword:00000002

"Type"=dword:00000010

"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00

"ServiceSidType"=dword:00000001

"RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\

00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,00,\

61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,\

00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\

61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,\

00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\

72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\

00,65,00,67,00,65,00,00,00,00,00

"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\

00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc\New Key #1]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc\Enum]

"0"="Root\\LEGACY_SLSVC\\0000"

"Count"=dword:00000001

"NextInstance"=dword:00000001

Tuesday, October 18, 2011 12:10 PM
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"Craig Muncie" wrote in message news:630325ff-0a48-4d83-89cd-71b3e688a23b...

was able to navigate to the registry editor, and slsvc folder, but couldn't see anything that said Key. However, there was a line at the top that stated "value not set", so i assume this to maybe being the key??

transferred to a text file and this is what came up (no idea if the correct thing though)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc\New Key #1]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\slsvc\Enum]

"0"="Root\\LEGACY_SLSVC\\0000"

"Count"=dword:00000001

"NextInstance"=dword:00000001

The highlighted entries are not present on my system, and it would be interesting to know where they came from (but not essential!)

I need to do other things for the rest of the day – as well as check the situation properly. I’ll get back to you tomorrow.

In the meantime, please read the “Fix for ‘Software Licensing service Has Stopped’ on some Vista 64bit systems” sticky at the top of this forum, and see if it helps http://social.microsoft.com/Forums/en-US/genuinevista/threads/

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Tuesday, October 18, 2011 2:41 PM

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No problems. Thank you very much for your help so far :)

i checked the link to the sticky at the top of Forum, but didn't seem to apply to my issue :(

Tuesday, October 18, 2011 4:15 PM
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"Craig Muncie" wrote in message news:ba769050-8af4-4882-bd1f-c5470e01e5be...

No problems. Thank you very much for your help so far :)

i checked the link to the sticky at the top of Forum, but didn't seem to apply to my issue :(

It may not appear to apply – but try the fix anyhow (it won’t hurt, and may help)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Tuesday, October 18, 2011 8:22 PM

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"Noel D Paton" wrote in message news:c9c93ae0-93a6-4011-ae71-5aaba78e401e...

"Craig Muncie" wrote in message news:ba769050-8af4-4882-bd1f-c5470e01e5be...

No problems. Thank you very much for your help so far :)

i checked the link to the sticky at the top of Forum, but didn't seem to apply to my issue :(

It may not appear to apply – but try the fix anyhow (it won’t hurt, and may help)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Okay – I’ve had a little time to play <g>

We need to remove the extra entries from your registry Key – so first we need to back up the Key

open Regedit.

Navigate to the

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\slsvc

key, and highlight it (i.e. the slsvc entry in the left pane) – right-click on it and select Export

name the file slsvcexport and save it as a Registration File.

Now in the left-hand pane, select the New Key #1 subKey

right-click on it and select Delete

Now in the left pane select the Enum subKey – again right-click on it, and select Delete.

Close Regedit

Reboot

run another MGADiag report, and post it here.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonEditor Wednesday, October 19, 2011 11:50 PM
- Unproposed as answer by Darin Smith MS Thursday, October 20, 2011 9:38 PM
Wednesday, October 19, 2011 9:00 AM

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Ok, thanks again.

Done as asked, and also tried the fix from the sticky at the top of forum, although it didn't appear to do anything.

Anyways, posted Diagnostic report below after following above steps from yourself.

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {10A0DD18-2558-48BC-8B0E-C5CC266202EE}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000009

Build lab: 6002.vistasp2_gdr.100608-0458

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Users\Chopper\AppData\Local\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{10A0DD18-2558-48BC-8B0E-C5CC266202EE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K67HJ</PKey><PID>89583-OEM-7212101-31756</PID><PIDType>8</PIDType><SID>S-1-5-21-1895258430-3457251394-2675120076</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo Desktop Pi3635A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.0U</Version><SMBIOSVersion major="2" minor="5"/><Date>20090407000000.000000+000</Date></BIOS><HWID>0C323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC </OEMID><OEMTableID>PC </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7A428B2E14A1F32</Val><Hash>6x9RghQTAYyt3xM4XIu/3sP3kw8=</Hash><Pid>81602-921-3044737-68355</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

C:\Windows\system32\slmgr.vbs(820, 9) (null): 0xC004E002

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEA6GGQwDSjqFrYFNxE8vSaiISFNJ2sVkxY

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC 040709 APIC1450

FACP 040709 FACP1450

HPET 040709 OEMHPET0

MCFG 040709 OEMMCFG

WDRT 040709 NV-WDRT

SLIC FSC PC

OEMB 040709 OEMB1450

NVHD 040709 NVHDCP

SSDT DpgPmm CpuPm

Wednesday, October 19, 2011 1:51 PM
0

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"Craig Muncie" wrote in message news:92b69690-b7c5-4446-9f1d-23ed0f2da17e...

Ok, thanks again.

Done as asked, and also tried the fix from the sticky at the top of forum, although it didn't appear to do anything.

Anyways, posted Diagnostic report below after following above steps from yourself.

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Invalid License

Validation Code: 50

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

Licensing Data-->

C:\Windows\system32\slmgr.vbs(820, 9) (null): 0xC004E002

Somewhere along the line we’ve got an improvement :)

Looks like the Licensing Store is corrupted.

Please try the below steps to recreate the Store with the correct data.

1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by Darin Smith MS Thursday, October 20, 2011 9:38 PM
Wednesday, October 19, 2011 2:16 PM

Moderator
0

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It worked!!Sorted now

Thanks you ever so much!!

Thanks sooo much for taking the time to help me with this, here's hoping I won't be needing anymore help in the near future :)

Craig :)

Wednesday, October 19, 2011 3:58 PM
0

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"Craig Muncie" wrote in message news:9b66bd20-b644-4f49-8829-e508029e1f3c...

It worked!!Sorted now

Thanks you ever so much!!

Thanks sooo much for taking the time to help me with this, here's hoping I won't be needing anymore help in the near future :)

Craig :)

Great!

Please post a new MGADiag report, so that we can check the new status and sign off on it.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Wednesday, October 19, 2011 4:35 PM

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No probs, here you go :

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

ID: {10A0DD18-2558-48BC-8B0E-C5CC266202EE}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000009

Build lab: 6002.vistasp2_gdr.100608-0458

TTS Error:

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Home and Student 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Users\Chopper\AppData\Local\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{10A0DD18-2558-48BC-8B0E-C5CC266202EE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K67HJ</PKey><PID>89583-OEM-7212101-31756</PID><PIDType>8</PIDType><SID>S-1-5-21-1895258430-3457251394-2675120076</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo Desktop Pi3635A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.0U</Version><SMBIOSVersion major="2" minor="5"/><Date>20090407000000.000000+000</Date></BIOS><HWID>0C323507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>FSC </OEMID><OEMTableID>PC </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>7A428B2E14A1F32</Val><Hash>6x9RghQTAYyt3xM4XIu/3sP3kw8=</Hash><Pid>81602-921-3044737-68355</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.0.6002.18005

Name: Windows(TM) Vista, HomePremium edition

Description: Windows Operating System - Vista, OEM_COA_SLP channel

Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 89583-00144-121-031756-02-2057-6002.0000-2922011

Installation ID: 002804637443989076737171440224198101764702609793612795

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

Partial Product Key: K67HJ

License Status: Licensed

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: MAAAAAEAAQABAAEAAQACAAAAAgABAAEA6GGQwDSjqFrYFNxE8vSaiISFNJ2sVkxY

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC 040709 APIC1450

FACP 040709 FACP1450

HPET 040709 OEMHPET0

MCFG 040709 OEMMCFG

WDRT 040709 NV-WDRT

SLIC FSC PC

OEMB 040709 OEMB1450

NVHD 040709 NVHDCP

SSDT DpgPmm CpuPm

Thursday, October 20, 2011 7:57 AM
0

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"Craig Muncie" wrote in message news:142feca3-c901-4511-aab4-3595bd2d396f...

No probs, here you go :

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-T3DWQ-8VTBR-K67HJ

Windows Product Key Hash: anvzEMgDQeD0HTHyhcAB0Hpclng=

Windows Product ID: 89583-OEM-7212101-31756

Windows Product ID Type: 8

Windows License Type: COA SLP

Windows OS version: 6.0.6002.2.00010300.2.0.003

Other data-->

SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>Amilo Desktop Pi3635A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.0U</Version><SMBIOSVersion major="2" minor="5"/><Date>20090407000000.000000+000</Date></BIOS

Licensing Data-->

Software licensing service version: 6.0.6002.18005

Name: Windows(TM) Vista, HomePremium edition

Description: Windows Operating System - Vista, OEM_COA_SLP channel

Partial Product Key: K67HJ

License Status: Licensed

It does indeed look good!

Well done - and thanks for being patient enough to get through it :)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, October 20, 2011 6:27 PM

Moderator

Answered by:

windows Vista build 6002 - this copy is not genuine

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