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    Dear All:

    I open my computer, then show " windows loading files, then startup key repair, I put my recovery dvd inside, I want to completely start restore the PC, but cannot find the DVD drive location .Then I choose system restore, but it failed and show"
    the instruction at 0x743c2738 referenced memory at 0x00000004. the memory could not be read"

    Any reply will be appreciated!


    Sunday, June 15, 2008 2:29 PM

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    Hello lihuanhuan2003,


       These forums are for the support of Windows Genuine Advantage Validation issues. Your post does not appear to be Vista Activation or Validation related and unfortunately, is off-topic for this forum (as well as outside my area of knowledge).

     

      I suggest reposting your question to one of the Vista Newsgroups at http://go.microsoft.com/fwlink/?linkid=42486 or go to http://support.microsoft.com for additional support options.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Monday, June 16, 2008 9:34 PM