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Cannot Show Email Attachments

Question
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Is there any way in CRM or by using an add-on to see which emails have attachments associated with them from the main history view, without having to actually open upthe email. Much like when you have an email with an attachment in Outlook you see the paperclip icon on the main screen.
Thanks,
BenMonday, March 23, 2009 10:54 PM
Answers
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Hi Ben,
If you are familiar with CRM Plug-in, you may write a plug-in to accomplish this task. Create a custom field for the activity type, then create a plug-in associate to a note, if the note is an attachment, update the associate activity.
Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com- Proposed as answer by Scott Sewell, Hitachi SolutionsModerator Monday, April 6, 2009 12:54 AM
- Marked as answer by Donna EdwardsMVP Thursday, April 9, 2009 4:29 PM
Monday, March 30, 2009 4:41 PMModerator
All replies
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Ben - The c360 summary tool includes the ability to see which emails and notes have attached documents with a paperclip icon - http://www.c360.com/Summary.aspx
Scott Sewell, CustomerEffective | http:\\blog.CustomerEffective.com | Twitter:@ScottSewell- Proposed as answer by Scott Sewell, Hitachi SolutionsModerator Tuesday, March 24, 2009 2:02 AM
- Marked as answer by darrenliuMicrosoft employee, Moderator Tuesday, March 24, 2009 12:43 PM
- Unmarked as answer by Service Manager Monday, March 30, 2009 3:31 PM
Tuesday, March 24, 2009 2:02 AMModerator -
We have been unsuccessful in installing c360 products and their customer support. Is there any other product out there?Monday, March 30, 2009 3:32 PM
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Hi Ben,
If you are familiar with CRM Plug-in, you may write a plug-in to accomplish this task. Create a custom field for the activity type, then create a plug-in associate to a note, if the note is an attachment, update the associate activity.
Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com- Proposed as answer by Scott Sewell, Hitachi SolutionsModerator Monday, April 6, 2009 12:54 AM
- Marked as answer by Donna EdwardsMVP Thursday, April 9, 2009 4:29 PM
Monday, March 30, 2009 4:41 PMModerator