Answered by:
This copy of Windows did not pass genuine validation because the validation process could not be completed.

Question
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http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=enDiagnostic Report (1.7.0110.0):
Status passed
http://support.microsoft.com/kb/822798#
Compleated methods 1 -10
Corporate PC & volume license customer; dont want to reinstall OS if can be avoided.
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WGA Data-->
Validation Status: PID is invalid
Validation Code: 5
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-CMTDC-Q944H-4448T
Windows Product Key Hash: tXG6mHi3Q4PYLEqVTq4OeWisdRY=
Windows Product ID: 76487-640-1514064-23045
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {15FF47C0-930D-41B3-85A8-BD2343330208}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.8.31.9
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-85-80004005
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 5
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1_025D1FF3-85-80004005_FA827CE6-153-8007007e_FA827CE6-180-8007007eBrowser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{15FF47C0-930D-41B3-85A8-BD2343330208}</UGUID><Version>1.7.0110.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4448T</PKey><PID>76487-640-1514064-23045</PID><PIDType>0</PIDType><SID>S-1-5-21-521101405-1577302124-2516377114</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D820 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>15BE3F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>5CBFCC078E41500</Val><Hash>QDedCYm87oBwsZy6VQYfqqJ/ghE=</Hash><Pid>73931-640-5278402-57339</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>8289F2103B68500</Val><Hash>aSTvTXZoELplLVM0LaSr5dAuZeQ=</Hash><Pid>72085-640-1973206-55128</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 4000:Dell Inc|4000:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/AWednesday, October 29, 2008 8:36 PM
Answers
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Spiaggia2k,
Thank you for posting your Diagnostic Report. Coul you please re-post results in a post by itself? From Diagnostic Report (1.7.0110.0): to the end...
I look forward to working with you. Make sure not to alter the report too.
Rick, MS- Marked as answer by RickImAPC Monday, November 3, 2008 10:47 PM
Wednesday, October 29, 2008 10:00 PM
All replies
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Spiaggia2k,
Thank you for posting your Diagnostic Report. Coul you please re-post results in a post by itself? From Diagnostic Report (1.7.0110.0): to the end...
I look forward to working with you. Make sure not to alter the report too.
Rick, MS- Marked as answer by RickImAPC Monday, November 3, 2008 10:47 PM
Wednesday, October 29, 2008 10:00 PM -
Try using the product key update tool and reinsert your Product Key (Found on your COA)
Find the tool at:
www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx
Sunday, November 2, 2008 11:47 PM