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Windows 7 (build 7601) [on Bootcamp]: This copy of Windows is not genuine RRS feed

  • Question

  • Hi,

    I bought an Apple Macbook Air from my employer together with the Windows 7 licence (on Bootcamp) but am getting the Windows not genuine error onscreen. When I try to run the legitcheck.exe application, I get repeated Script Errors such as 'Object doesn't support propert or method 'AddEventListener' etc. - so the application won't run.

    When I run the Microsoft Genuine Advantage Diagnostic Tool (1.9.0027.0), I get the following:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-G9DBB-X3WPX-3QHMR
    Windows Product Key Hash: /k6pj1j4Bh5xVHCyDG8WPLJ7cAg=
    Windows Product ID: 00371-OEM-9045334-44631
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {0BEE3805-DF51-4979-A69C-AFC1AE82E36A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.161011-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Anthony Campanale\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0BEE3805-DF51-4979-A69C-AFC1AE82E36A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3QHMR</PKey><PID>00371-OEM-9045334-44631</PID><PIDType>3</PIDType><SID>S-1-5-21-3447571092-800302613-3635324055</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookAir4,2</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>MBA41.88Z.0077.B12.1506081728</Version><SMBIOSVersion major="2" minor="4"/><Date>20150608000000.000000+000</Date></BIOS><HWID>135C0700018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-453-344631-02-2057-7601.0000-3482016
    Installation ID: 005421748221093846493325231185572813109222190946396375
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3QHMR
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 02/01/2017 21:14:06

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:2:2017 21:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAAAAgABAAEAAAABAAAAAgABAAEA6GHQItzL+FgmGwA0OkeGSLzQLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC APPLE Apple00
      FACP APPLE Apple00
      HPET APPLE Apple00
      MCFG APPLE Apple00
      SBST APPLE Apple00
      ECDT APPLE Apple00
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt
      SSDT APPLE SmcDppt

    Please advise on what I need to do to resolve the 'not genuine' issue.

    Thanks and regards,

    Anthony

    Monday, January 2, 2017 9:26 PM

Answers

  • It looks to me as if you simply neglected to activate the license within the grace period - try Telephone activation...

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 3, 2017 9:42 AM
    Moderator