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Printer sharing quit working "server not accessible"

    Question

  • I've been able to share a printer between two computers on a wifi network for many months.   After some cleanup, described below, the computer on the network couldn't print anymore.  Although I suspect that One Care is not at fault here, it is in the loop.  This forum has been responsive in getting me past problems before, so I'd appreciate some help here.  If this isn't the appropriate forum please send me to the right one.

     

    The configuration is one computer (named Mike, an HP computer) with a printer attached, fed by a cable modem.  The modem has a wifi used to talk to another computer named MikeSony.  Both use standard One Care, not betas.  The computer with the printer is the "hub" of the One Care Circle, or whatever that is called.  The other computer is also in the circle.  At present, I can share files between the computers, but when MikeSony sends files to the printer they stay in the print queue, and eventually show up there with an "error" status.  When on the network display of MikeSony and I click on the Mike icon, which does show up, I get a diagnostic "MIKE-PC is not accessible.  . . . Contact the admin. Of this server to find out if you have access permissions".  The printer on the other computer also shows up on this display.

     

     

    This started after a web site appeared to have done something rude on my system, so I went to I/E and deleted all the cookies and other options on a Vista/7.0 I/E display.  The troubles started then.  I've been thrashing around, changing everything I can find.  The One Care settings on both computers appear correct.  I "cleared" the printer lists in both One Cares, and that didn't fix it.  I cleaned out the DNS cache with DCL commands, and pushed all of the buttons on the network displays on both computers, to no avail. 

     

     

     

    1.  What diagnostic tools are available to describe why I don't have access permission?

    2. What process can I go through to get the printer to respond to MikeSony?

     

    'Thuse

     

    PS:  I tried the advice that worked for another poster, turning off the firewall on both computers, but it still doesn't work.

    Sunday, July 13, 2008 4:34 AM

Answers

  • Steve, I thrashed some more, and it now works for both Word and Excel.  I don't know why it works, and would like to, but I do have a solution now.

     

    The printer display from the control panel shows the printer 4 times, as [printer], then [printer] copy 1 both on mike-pc, and 2 more similar versions on mike-pc-oc.  I never understood why 4 times, and don't remember what I did to cause this to happen.  I don't know what "-oc" means either.  It was set up for [printer] first, and didn't work.  In Word I selected [printer] copy 1 and still no good.  I then changed to [printer] mike-pc-oc and now it works. 

     

    Is there someone's law that you know that if you thrash long enough you can make anything work?  Are there corallaries about how many other things you'll break in the process, or how long the fix will work despite reboots, logouts, etc.?

    'Thuse

     

    Sunday, July 13, 2008 5:25 AM

All replies

  • Steve, I thrashed some more, and it now works for both Word and Excel.  I don't know why it works, and would like to, but I do have a solution now.

     

    The printer display from the control panel shows the printer 4 times, as [printer], then [printer] copy 1 both on mike-pc, and 2 more similar versions on mike-pc-oc.  I never understood why 4 times, and don't remember what I did to cause this to happen.  I don't know what "-oc" means either.  It was set up for [printer] first, and didn't work.  In Word I selected [printer] copy 1 and still no good.  I then changed to [printer] mike-pc-oc and now it works. 

     

    Is there someone's law that you know that if you thrash long enough you can make anything work?  Are there corallaries about how many other things you'll break in the process, or how long the fix will work despite reboots, logouts, etc.?

    'Thuse

     

    Sunday, July 13, 2008 5:25 AM
  • I'm glad that you thrashed successfully. :-) I'm not sure if there's a "law" describing that, but I certainly know what you mean.

    As for all the extra entries, you might want to delete the extra entries, leaving the one that is currently working and is defined as the Default.

    In fact, I might be tempted to delete the printer from all PCs via Control Panel, printers, and then add it back to the Host PC (where it is attached) and either let OneCare share it to the Circle PCs or manually share it via the printer config and then add the printer via Control Panel/Printers to the other PCs.

    -steve

     

    Monday, July 14, 2008 11:46 PM
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