After daily usage since Oct 2011 Windows updates Security Essentials on a reboot and now I get a genuine validation error.

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  To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
  (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
   Once saved, run the tool.
  Click on the Continue button, which will produce the report.
   To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - **in your own thread**, please
   
  Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
  http://www.microsoft.com/en-us/howtotell/Hardware.aspx

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Ed Price - MSFTMicrosoft employee, Owner Wednesday, January 30, 2013 2:26 AM

  Monday, January 28, 2013 4:45 PM

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  The part of the COA sticker with the version an edition of Windows has worn off and not visible.  However I can read the product key and there are 3 other "numbers" on the COA.  The keyboard of the laptop does have a sticker that says Windows Vista.  I bought this laptop with Windows 7 loaded on Oct 13, 2011 via Ebay.   Here is the output from the diagnostic report:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->

  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-MV8MH-98QJM-24367
  Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
  Windows Product ID: 00371-OEM-8992671-00437
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {C2A700B5-2A9A-43E1-AAD4-53371B743150}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.120830-0333
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Visio Professional 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{C2A700B5-2A9A-43E1-AAD4-53371B743150}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-3052657321-1754244860-3745773</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4058CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6FET88WW (3.18 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20110317000000.000000+000</Date></BIOS><HWID>80893707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6F   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>330DD8DD0208586</Val><Hash>HHRnjdxo78VXJncIbdgQd6wAQRk=</Hash><Pid>89405-707-1708633-63478</Pid><PidType>14</PidType></Product></Products><Applications><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Software licensing service version: 6.1.7601.17514

  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700437-02-1033-7601.0000-0282013
  Installation ID: 006776265994077493115931352931495882603013557381226716
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: 24367
  License Status: Notification
  Notification Reason: 0xC004F07C.
  Remaining Windows rearm count: 3
  Trusted time: 1/28/2013 12:33:38 PM

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 1:27:2013 22:03
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:

  
  HWID Data-->
  HWID Hash Current: OgAAAAEABAABAAEAAQABAAAABQABAAEA6GHucxU/sFQuCICF5CyqqnAHd/aEu75FEFKexAwB7lpGyg==

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   LENOVO  TP-6F  
    FACP   LENOVO  TP-6F  
    HPET   LENOVO  TP-6F  
    BOOT   LENOVO  TP-6F  
    MCFG   LENOVO  TP-6F  
    SSDT   LENOVO  TP-6F  
    ECDT   LENOVO  TP-6F  
    SLIC   LENOVO  TP-6F  
    ASF!   LENOVO  TP-6F  
    SSDT   LENOVO  TP-6F  
    TCPA     
    DMAR           
  
    SSDT   LENOVO  TP-6F  
    SSDT   LENOVO  TP-6F  
    SSDT   LENOVO  TP-6F  

  Monday, January 28, 2013 6:05 PM
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  Removing the Windows versioning from the COA sticker is a common ploy of counterfeiters.

  Your machine originally shipped with Vista installed, according to the SLIC table in the BIOS - and is therefore only licensed for Vista, unless you also have the Upgrade media and Key.

  You will need to reformat and reinstall using legitimate media and Key - either using the manufacturer's Recovery media, or retail media.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, January 29, 2013 10:01 AM

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  Can you tell me why the license code is being marked as not genuine?  It has been certified many other times when doning Microsoft updates and downloading Microsoft optional updates.  Why is it only now bing marked as not genuine.  Did someone else steal my license code and cause a duplicate?  If so, why do I have to pay for it?  The seller of this machine had upgraded it to Windows 7 and the recovery media is a separate partition on the drive.  That and the recovery DVD I created when I first got the machine are the only recovery media I have.  So again, from the report I sent, can you tell me why the license code is being marked as not genuine? 

  Bob Staley

  Tuesday, January 29, 2013 12:13 PM
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  At a guess, you finally got around to installing the Service Pack 1 - which removes known Activation Exploits as part of it's pre-install cleanup routine.

  The 'upgrade' performed was an illegal one - using a hacker's Activation Exploit to bypass activation and validation restrictions. - and was never paid for. You still have the right to use Vista on that machine, but not Windows 7. Had the upgrade been genuine, it would have used a Retail Key, and the seller would have been obliged to provide the original media and Proof of License data that came with the upgrade. Without that, the upgrade is not valid, whatever the validation results are.

  You can probably order a *real* set of recovery media for your machine from the manufacturer. - or download a retail installer for Vista, and use that, together with your COA Key, to install the legitimate licensed Vista.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Ed Price - MSFTMicrosoft employee, Owner Wednesday, January 30, 2013 2:26 AM
  • Marked as answer by Noel D PatonModerator Saturday, February 9, 2013 11:30 PM

  Tuesday, January 29, 2013 12:29 PM

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  I looked in the Installed updates and found that Service Pack 1 (KB976932) was installed 1/1/2011, which is a little over 10 months before I bought the laptop.  This means the activation exploits had been removed and since I registered with Microsoft and Microsoft has validated the license many times since 10/20/2011 the upgrade is genuine.  The person I got the laptop from is still a sellar on Ebay and has 100% satisfaction ratings.  It appears to me someone has stollen my license key and caused it to be marked as a duplicate.  There is no way I'm going to downgrade to Vista and would prefer to have Microsoft alter the license code on this laptop to one that isn't black listed.  I understand you don't work for Microsoft and you're limited in what you can do, so how do I get help from Microsoft? 

  Bob Staley

  Tuesday, January 29, 2013 2:51 PM
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  You would need to purchase a Full license for Windows 7 Pro - these are getting hard to find (legitimately!).

  You can also buy a Get Genuine Kit - attempt validation at www.microsoft.com/genuine/validate, and follow the instructions.

  Not that the GGK license also includes a secondary set of terms which limits the Key to use on the affected machine, and it cannot be moved to another, even if the machine dies 2 minutes after activation (which is why I prefer to recommend buying a full retail license instead for the minimal extra expense).

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  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Ed Price - MSFTMicrosoft employee, Owner Wednesday, January 30, 2013 2:26 AM
  • Marked as answer by Noel D PatonModerator Saturday, February 9, 2013 11:30 PM

  Tuesday, January 29, 2013 2:58 PM

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