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Valid but driver installs all fail now? RRS feed

  • Question

  • Something really strange is going on.  I finally hit my 30 day mark and had to activate, having upgraded to SP1 etc. since initial installation.  Since activating, however, Vista believes it is genuine but all driver installs (and presumably other things that tangentially touch WGA) now fail.  Never seen anything quite like this, nor have the faintest clue how to fix.  That everything's giving 80070002 really makes me nervous. 

    I kind of need to be able to install drivers, etc. so can anyone help with this?


    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-TFG87-J7GDG-M26KW
    Windows Product Key Hash: JTr7ik87IiK4vrCYP729JSJbuUk=
    Windows Product ID: 89587-014-2678705-71545
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {D9B37686-6997-469A-A75E-CD45011070E3}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.080917-1612
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D9B37686-6997-469A-A75E-CD45011070E3}</UGUID><Version>1.7.0110.1</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-M26KW</PKey><PID>89587-014-2678705-71545</PID><PIDType>5</PIDType><SID>S-1-5-21-3040215372-766927178-1571376446</SID><SYSTEM><Manufacturer>Apple Computer, Inc.</Manufacturer><Model>MacPro1,1</Model></SYSTEM><BIOS><Manufacturer>Apple Computer, Inc.</Manufacturer><Version>    MP11.88Z.005C.B08.0707021221</Version><SMBIOSVersion major="2" minor="4"/><Date>20070702000000.000000+000</Date></BIOS><HWID>33333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>2C225E487F05EBA</Val><Hash>OvKEITFOMi4+Vw2mtwMWipGtZfQ=</Hash><Pid>89388-861-8711765-65670</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Ultimate edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89587-00142-014-267870-00-1033-6001.0000-3642008
    Installation ID: 019511471593542450320332063103921675185986658372150052
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: M26KW
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PgAAAAIABAABAAEAAgACAAAABAABAAEAonaM8fL53tjGV6RM8mhyQwi62HW0oPL0GuykSoftBEAQJaxWKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   APPLE   Apple00
      FACP   APPLE   Apple00
      HPET   APPLE   Apple00
      MCFG   APPLE   Apple00
      ECDT   APPLE   Apple00
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst
      SSDT   PmRef  Cpu0Cst


     

     

    Tuesday, December 30, 2008 6:02 AM

Answers

  • Jwiederhirn,

    Everything appears normal with WGA. It appears you are having driver issues with Vista which is installed on an Apple Computer.  I suggest posting your question to the “Windows Vista discussion groups
    here:

    http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx

    Thank you for visiting the Genuine Advantage forum.



    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, December 30, 2008 6:26 PM
    Tuesday, December 30, 2008 6:26 PM