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WINDOWS XP PROFESSIONAL. ( DID NOT PASS VALIDATION ) SOMEONE HELP! PLEASE!

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HELLO,I TOO HAVE THE SAME PROBLEM NON GENUINE WINDOWS.
WINDOWS XP PROFESSIONAL AND SO DOES MY DAUGHTER WE
BOUGHT THEM BOTH @THE SAME TIME FROM SAME PERSON.
HAVE NO CD.WE DONT USE OUR COMPUTERS FOR ANYTHING BUSINESS/
PROFESSIONAL AS WELL.AND OF COURSE WE CAN NOT FIND THE
GUY WE BOUGHT THEM FROM.
I HAVE SPOKE TO SOMEONE FROM M/S HE HAD ME DO A FEW THINGS
AND EMAIL HIM A REPORT OF SOME KIND AND RESPONDED BACK SAYING
EVERYTHING WAS FINE AND LEGAL AND TOLD ME A PAGE FULL OF THINGS
I COULD DO,I MUST ADD I AM MORE CONFUSED NOW HAVE NO IDEA HOW
TO DO ANY OF WHAT HE SAID.
I DO HAVE TWO OTHER QUESTIONS MY MOTHER HAS WINDOWS XP HOME
NOT A WINDOWS XP PROFESSIONAL.CAN I USE A WINDOWS XP HOME SOFTWARE
ON MINE EVEN THOUGH IT IS A XP PROFESSIONAL.
AND WHEN I TRY TO VALIDATE MY WINDOWS IT SAYS,
THIS COPY OF WINDOWS DID NOT PASS ECT.ECT.ECT.
AND GOES ON TO SAY THE PRODUCT KEY ON THIS COMPUTER IS NOT VALID FOR
USE IN YOUR REGION... WHAT IF ANYONE KNOWS DOES THIS MEAN AND HOW DO
I FIX THIS.
ANY INFORMATION ANYONE COULD GIVE REGARDING ANY OF THIS ____ I WOULD
BE SO GREATFUL. THANK YOU.

Tuesday, October 13, 2009 6:22 AM

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Hello david206,

In your situation I would backup any data and then do a fresh installation of XP Pro using the supplied Dell OS Reinstallation CD.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Proposed as answer by david206 Thursday, October 15, 2009 7:25 AM
- Marked as answer by Darin Smith MS Thursday, October 15, 2009 9:30 PM
Thursday, October 15, 2009 12:40 AM
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Hello SARGE1KEVIN,

Your Windows is fine, your Office is nongenuine.

Please repost in the Office forum: http://social.microsoft.com/Forums/en-US/genuineoffice/threads

Thanks!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Carey FrischMVP, Editor Thursday, December 31, 2009 6:10 PM
Saturday, October 17, 2009 11:03 PM

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Hello LM_MATTY0044,

Do this for each of the two computers showing as nongenuine:

Please refer to the link below and run the MGA Diagnostics tool:

http://go.microsoft.com/fwlink/?linkid=52012

You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

2. Please return to this post and “Paste” the results here for additional review.

Next look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key that may be printed on the CoA.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx

NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Tuesday, October 13, 2009 1:39 PM
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Edited!

Here's another validation problem that's driving me round the bend!

I have a new Dell T3400 (all my seven machines are Dell) . It came with Vista Professional and I took the downgrade option to install XP Pro using the supplied OEM Dell Disk (Vista ha not been installed) due to some custom software incompatabilities.

It all runs fine - until I turn on Updates, then it insists on Validation which i don't ever recollect happening before - but since I can't activate it as it wants me to, presumably because it is already activated being a Dell OEM install on the machine, I can't get any further?

It will not activate using the web Validation Advisor Beta system despite many, many attempts. The key that the diagnostic tool comes up with is the same as the one in the i386 dir on the supplied Dell XP CD. Having to use that tool as I have no Activate Windows on the system menu available (since a Dell OEM CD iinstall self validates AFAIAA).

I have given up on the phone - Dell say to phone MS and then I get caught in a loop at MS that I can't get out of and get nowhere.

Any bright ideas please? I'm in the UK. I did try the Vista key but no go.
- Edited by david206 Wednesday, October 14, 2009 2:57 PM
Wednesday, October 14, 2009 2:40 PM
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hello david206,

Please start your own thread.

When you do, follow these instructions:

Please refer to the link below and run the MGA Diagnostics tool:

http://go.microsoft.com/fwlink/?linkid=52012

You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

2. Please return to this post and “Paste” the results here for additional review.

Next look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key that may be printed on the CoA.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Edited by Dan at IT Associates Wednesday, October 14, 2009 4:09 PM
Wednesday, October 14, 2009 2:51 PM
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Thanks.

I had run the diagnsotic tool already. Here's the output:

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1

Cached Validation Code: N/A
Windows Product Key: *****-*****-*****-*****-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: *****
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {5D9793F4-E807-4D8D-B288-017249CC5D2A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: *****
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5D9793F4-E807-4D8D-B288-017249CC5D2A}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1482476501-583907252-725345543</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision WorkStation T3400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20080814000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>6AD03EFF0184C079</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1AA18:Dell Inc|1AA18:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

OEM Activation 2.0 Data-->
N/A

It will not resolve when I try.

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

VIsta Business but was never installed

2. Does it read "OEM Software" or "OEM Product" in black lettering?

No

3. Or, does it have the computer manufacturer's name in black lettering?

DELL in black

4. DO NOT post the Product Key that may be printed on the CoA.

Ta

Edit: sorry you asked for a separate thread :-(
- Edited by david206 Thursday, October 15, 2009 8:48 AM
Wednesday, October 14, 2009 3:03 PM
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Hello david206,

What happens if you try to start the Activation wizard manually?

Click Start, click Run, type the following command, and then click OK:
%systemroot%\system32\oobe\msoobe.exe /a

[Note the space between msoobe.exe and /a.]

If you can get the Wizard to run, try the automatic online activation.

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Wednesday, October 14, 2009 4:08 PM
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Thanks but nothing happens, no signs of it running..

Wednesday, October 14, 2009 7:40 PM
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Hello david206,

In your situation I would backup any data and then do a fresh installation of XP Pro using the supplied Dell OS Reinstallation CD.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Proposed as answer by david206 Thursday, October 15, 2009 7:25 AM
- Marked as answer by Darin Smith MS Thursday, October 15, 2009 9:30 PM
Thursday, October 15, 2009 12:40 AM
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Thanks Dan

I had come to much the same answer. I think I may wait until I have my copies of Windows 7 since I have had more luck on another machine running the RC than I did with Vista and possibly the XP Mode will solve my problem with some of the software I run.

Thanks again for your help and advice.

Thursday, October 15, 2009 7:33 AM
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An addenda. I hadn't spotted when I replied above that this morning, the Updates Required warning icon had appeared in the system tray. Now, I have done nothing further since the last attempt at validation - which was what was stopping me starting setting up updates.

I ran a custom install with no problem, restarted and guess what? All is well

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A
Windows Product Key: *****-*****-*****--*****-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: *****
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {5D9793F4-E807-4D8D-B288-017249CC5D2A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

In retrospect, maybe a machine restart would have been a good idea yesterday? It was the one thing I didn't try.

Thanks for the help again. Hope this all helps someone.

Thursday, October 15, 2009 8:02 AM
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HELLO,I TOO HAVE THE SAME PROBLEM NON GENUINE WINDOWS.
WINDOWS XP PROFESSIONAL AND SO DOES MY DAUGHTER WE
BOUGHT THEM BOTH @THE SAME TIME FROM SAME PERSON.
HAVE NO CD.WE DONT USE OUR COMPUTERS FOR ANYTHING BUSINESS/
PROFESSIONAL AS WELL.AND OF COURSE WE CAN NOT FIND THE
GUY WE BOUGHT THEM FROM.
I HAVE SPOKE TO SOMEONE FROM M/S HE HAD ME DO A FEW THINGS
AND EMAIL HIM A REPORT OF SOME KIND AND RESPONDED BACK SAYING
EVERYTHING WAS FINE AND LEGAL AND TOLD ME A PAGE FULL OF THINGS
I COULD DO,I MUST ADD I AM MORE CONFUSED NOW HAVE NO IDEA HOW
TO DO ANY OF WHAT HE SAID.
I DO HAVE TWO OTHER QUESTIONS MY MOTHER HAS WINDOWS XP HOME
NOT A WINDOWS XP PROFESSIONAL.CAN I USE A WINDOWS XP HOME SOFTWARE
ON MINE EVEN THOUGH IT IS A XP PROFESSIONAL.
AND WHEN I TRY TO VALIDATE MY WINDOWS IT SAYS,
THIS COPY OF WINDOWS DID NOT PASS ECT.ECT.ECT.
AND GOES ON TO SAY THE PRODUCT KEY ON THIS COMPUTER IS NOT VALID FOR
USE IN YOUR REGION... WHAT IF ANYONE KNOWS DOES THIS MEAN AND HOW DO
I FIX THIS.
ANY INFORMATION ANYONE COULD GIVE REGARDING ANY OF THIS ____ I WOULD
BE SO GREATFUL. THANK YOU.

Thursday, October 15, 2009 8:24 PM
0

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Hello dahdolan,

The original poster's issue was resolved by information contained in this thread. If that information did not resolve your issue, then you do not have the same issue and should create your own thread, post a Diagnostic Report and a short description of the issue.

Thank you,
Darin MS

Thursday, October 15, 2009 9:32 PM
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As a matter of interest, why have you marked the suggested answer to my own question as the resolved answer to another question when it wasn't the answer anyway AFAIK? Confused.

Friday, October 16, 2009 6:25 AM
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Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {087B62DA-AFA8-4CC2-8504-BD725E2AAE2D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{087B62DA-AFA8-4CC2-8504-BD725E2AAE2D}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1202660629-1606980848-839522115</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dimension 4700 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20050110000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>15F73F4701844063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65753</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1A8FB:Dell Inc|1A8FB:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

OEM Activation 2.0 Data-->
N/A

Saturday, October 17, 2009 9:44 PM
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Hello SARGE1KEVIN,

Your Windows is fine, your Office is nongenuine.

Please repost in the Office forum: http://social.microsoft.com/Forums/en-US/genuineoffice/threads

Thanks!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Carey FrischMVP, Editor Thursday, December 31, 2009 6:10 PM
Saturday, October 17, 2009 11:03 PM
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HELLO, MY NAME IS LORRAINE I EMAILED YOU BACK IN OCT 2009 IN REGARDS TO WINDOWS XP PROFESSIONAL. ( DID NOT PASS VALIDATION ) SOMEONE HELP! PLEASE!.I HAVE ATTEMPTED SEVERAL TIMES TO CORRECT THIS ISSUE WITH NO POSITIVE OUTCOME.YOU HAD MENTIONED I DO THE FOLLOWING >>>> In your situation I would backup any data and then do a fresh installation of XP Pro using the supplied Dell OS Reinstallation CD.I BELIEVE I MENTIONED THE FACT THAT WHEN I BOUGHT BOTH COMPUTERS AT THE SAME TIME FROM THE SAME PERSON HE NEVER GAVE US THE DELL INSTALL CD OR ANY TYPE OF DELL OS REINSTALLATION CD HE GAVE NOTHING BUT THE COMPUTERS THE MONITORS,KEY BOARDS,MOUSE AND THE MODEMS .ANOTHER QUESTION I HAVE IS CAN I WIPE OUT/UNINSTALL THE WINDOWS XP PRO ON THE COMPUTERS AND INSTALL DELL WINDOWS XP HOME MY MOTHER HAS A HOME EDITION CD .HOWEVER ID RATHER KEEP WHAT I HAVE AND NOT HAVE TO DO ALL THAT STUFF MORE SO SINCE I HAVE NO CLUE HOW TO DO SUCH.ANOTHER QUESTION WHERE MAY I GET THE DELL WINDOWS XP PRO INSTALL OR REINSTALL CD I DO NOT HAVE MONEY TO BUY A NEW ONE AND ALSO I MIGHT ADD WHEN IVE BEEN ASKED TO GIVE THE COA KEY NUMBER ECT.ON THE MODEM ITS SELF I'M ALWAYS TOLD ITS WRONG AND DOES NOT MATCH. HOWEVER WHEN THEY ALSO ASK QUESTIONS LIKE WHAT THE STICKER ON THE MODEM LOOKS LIKE IT ALL MATCHES FINE TO THEIR EXAMPLE OF LEGAL COA STICKER ECT..CAN YOU PLEASE HELP ME WITH ANY OF THIS HUGE MESS.THANK YOU VERY MUCH I LOOK FORWARD TO HEARING FROM YOU SOON. LORRAINE

Wednesday, April 28, 2010 5:15 AM
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Hello LM_MATTY0044,

The answer to install a fresh XP Pro was directed at poster "David206" who "hijacked" your thread back in October.

You have written there are two computers involved. For simplicity's sake, let's take care of one computer at a time :-)

Pick the first computer you want take care of and follow these instructions:

Please refer to the link below and run the MGA Diagnostics tool:

http://go.microsoft.com/fwlink/?linkid=52012

You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”. Please return to this post and “Paste” the results here for additional review.

Next look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (CoA). If you have one, tell us about the CoA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key that may be printed on the CoA.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97

Wednesday, April 28, 2010 8:11 PM
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Hello LM_MATTY0044,

Do this for each of the two computers showing as nongenuine:

Please refer to the link below and run the MGA Diagnostics tool:

http://go.microsoft.com/fwlink/?linkid=52012

You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

2. Please return to this post and “Paste” the results here for additional review.

Next look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA). If you have one, tell us about the COA. Tell us:

1. What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

2. Does it read "OEM Software" or "OEM Product" in black lettering?

3. Or, does it have the computer manufacturer's name in black lettering?

4. DO NOT post the Product Key that may be printed on the CoA.

Not sure what to look for? See this page for reference: http://www.microsoft.com/resources/howtotell/en/coa.mspx

NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Blocked VLK
Validation Code: 3
Cached Validation Code: N/A
Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
Windows Product ID: 76487-640-8365391-23543
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DBC3B3DB-64CE-4F5A-BC78-B598171C3E2C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DBC3B3DB-64CE-4F5A-BC78-B598171C3E2C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23543</PID><PIDType>1</PIDType><SID>S-1-5-21-484763869-1177238915-2063032285</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>945GCT-M2</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080218000000.000000+000</Date></BIOS><HWID>ACE6347F0184E056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Ly Quoc Thai</name><model>Xp-Vista Style</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57403</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1AA87:Elitegroup Computer Systems Co Ltd|13C5F:GENUINE C&C INC|1E85C:Legend (Beijing) limited|188D0:Lenovo|1A439:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1A439:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1A439:SYNNEX TECHNOLOGY INTERNATIONAL CORP
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

Tuesday, December 21, 2010 7:05 AM
0

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Hello rwmdrifter,

Please do not piggyback on someone else's thread, especially an answered one.

Please start your own thread by clicking the Ask A Question link, then copy/paste your report into the new thread.

Also, don't forget to include the required info about the CoA and the other installation materials.

Tuesday, December 21, 2010 1:33 PM
0

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It's also not a good idea to post in a thread that is over a year old.

<Thread Locked>
Darin MS

Wednesday, December 22, 2010 5:08 PM

Answered by:

WINDOWS XP PROFESSIONAL. ( DID NOT PASS VALIDATION ) SOMEONE HELP! PLEASE!

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