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Read Receipt CRM email RRS feed

  • Question

  • Hello,

    For email sent with crm I nead a read receipt. Is there a way to accomplisch that?

    Thank you

    Jan


    Microsoft Business Solutions Partner http://www.nauta-automatisering.nl
    Wednesday, June 23, 2010 8:45 AM

Answers

  • Hi Jan, read receipts are generally only available through desktop email clients such as Lotus Notes and Outlook. So you can't request a read receipt from web-based email forms such as Dynamics CRM (or Hotmail or Gmail). Read receipts are generally of little use since most users reject them.

    Neil Benson, CRM Addict at Customery Ltd.You can reach me on LinkedIn or Twitter, and you're welcome to sign up to Customery, an online community for UK-based Dynamics CRM people.

    • Marked as answer by Nauta Wednesday, June 23, 2010 10:04 AM
    Wednesday, June 23, 2010 9:08 AM
    Moderator

All replies

  • Hi Jan, read receipts are generally only available through desktop email clients such as Lotus Notes and Outlook. So you can't request a read receipt from web-based email forms such as Dynamics CRM (or Hotmail or Gmail). Read receipts are generally of little use since most users reject them.

    Neil Benson, CRM Addict at Customery Ltd.You can reach me on LinkedIn or Twitter, and you're welcome to sign up to Customery, an online community for UK-based Dynamics CRM people.

    • Marked as answer by Nauta Wednesday, June 23, 2010 10:04 AM
    Wednesday, June 23, 2010 9:08 AM
    Moderator
  • Hi Neil,

     

    Thank you for your reply.

    Jan


    Microsoft Business Solutions Partner http://www.nauta-automatisering.nl
    Wednesday, June 23, 2010 10:05 AM