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restoration/recovery disc not supplied by manufacturer RRS feed

  • Question

  • Someoen Please Help.

    I live in rural Spain where things are very different and difficult.

    I am not an PC expert and I was not aware that when I bought a laptop that was an ex-display model as this was the only model that had all the features compatible for my work and home, I had to perform a restoration/recovery operation myself.

    But something happened while the system was trying to restore to its factory setting and when I returned to my laptop, everything seems to have been lost.

    HP said they cannot help as I should have created a recovery disc before attempting to do anything. The shop was unhelpful, too.

    Can Microsoft or someone out there help me in anyway ?

    I really need the laptop for my work.

    Thank you and sll the best to all,

    Maggie

     

     

     

     

    Sunday, December 9, 2007 5:45 PM

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