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Why am I being told my copy of Office is not genuine? RRS feed

  • Question

  • I have office professional 2003 installed and since I downloaded an update, I am being told that 'in ... days Office applications will be marked as not genuine'. When I clicked on 'learn more' it said 'the product key used to install Office has been identified by Microsoft as a key that was issued to a large corporate customer. The key is reserved for the exclusive use of this customer and cannot be used to install other copies of Office'. I work for a church, and they installed the software onto my laptop and I know that it is definitely genuine and is only used by a few of us. Why am I getting this message, is there anything I can do about it, and what happens if I ignore it (it is doing a daily countdown). I am in the UK. Thank you.
    Friday, October 30, 2009 11:26 PM

Answers

  • Hello iampuzzled,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, November 4, 2009 9:48 PM
    Saturday, October 31, 2009 2:59 PM
  • No reply from original poster.

    Qestion is assumed to be answered.

    Darin MS
    • Marked as answer by iampuzzled Friday, June 18, 2010 5:01 PM
    Wednesday, November 4, 2009 9:48 PM

All replies

  • Hello iampuzzled,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, November 4, 2009 9:48 PM
    Saturday, October 31, 2009 2:59 PM
  • No reply from original poster.

    Qestion is assumed to be answered.

    Darin MS
    • Marked as answer by iampuzzled Friday, June 18, 2010 5:01 PM
    Wednesday, November 4, 2009 9:48 PM