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Custom Reports Snapshots Disappeared when upgrading from 2011 to 2013 RRS feed

  • Question

  • Hi all,

    We are in the process of upgrading our CRM 2011 instance to CRM 2013. Both instances are on premises and use separate servers (SQL, front-end,etc...). This is how we went about it:

    - installed CRM 2013 on a new server using a different SQL server than the one used by the CRM 2011 installation.

    - took a backup copy of the CRM 2011 database and restored it on the CRM 2013 server

    - imported the CRM 2011 organisation on the CRM 2013 installation using the deployment wizard

    - the import went without any errors

    Now for the issue we are experiencing:

    - in the CRM 2011 we have several custom reports snapshots which were then used for subscriptions via SRS

    - the custom reports have been imported OK into the 2013 deployment when we imported the organisation

    - the custom reports snapshots have not been imported into SRS although they are listed in the CRM user interface under the reports section. When trying to run the reports from the CRM user interface an error message is displayed that the requested does not exist (as expected as the file does not exist on SRS)

    Any assistance would be much appreciated.

     

    Tuesday, March 10, 2015 10:24 AM