updates don't install RRS feed

  • Question

  • When I turn on my computer, I am prompted that I need to check for and install updates.  When I do, the updates are "installed."  But when I shut the computer down, I am prompted to install the updates.  When I do I get a message that it is "installing" 21 updates. Then when I restart the computer, the whole process starts over again.

    Any ideas?

    Tuesday, August 19, 2008 12:25 AM


All replies

  • If Windows Updates are failing to install you can get help at the Microsoft Update Solution Center - http://support.microsoft.com/ph/6527#tab0


    Tuesday, August 19, 2008 4:29 AM
  • none of the items on that list resolved my issue.

    Other suggestions?

    Thanks for helping!


    Sunday, August 24, 2008 12:33 PM
  • Hello Rick, If you use the "Contacts" link in the left side column you can get live support.

    Sunday, August 24, 2008 2:09 PM
  • My Contacts link doesn't have an option for live support.  The Contacts are blank.

    What am I doing wrong?


    Thursday, August 28, 2008 9:25 AM
  • Go back to - http://support.microsoft.com/ph/6527#tab0 and near the bottom of the page use the link under "Need more help?" that says "Contact a support professional by e-mail, online, or phone"

    Thursday, August 28, 2008 1:35 PM