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outlook live login problem RRS feed

  • Question

  • 401 - Unauthorized: Access is denied due to invalid credentials.

    Good day all,

    When I try to sign in to Outlook this is from msn.com curentley login to msn account also can see emails when mouse over outlook link top left on msn.com.

    Well when clicked into outlook I get this message: 401 - Unauthorized: Access is denied due to invalid credentials. You do not have permission to view this directory or page using the credentials that you supplied.

    This is the first time I see this error message, I already tried different browsers but the problem persist.

    I appreciate any help you can provide.

    Best regards,


    Friday, November 16, 2018 2:23 AM

Answers

All replies

  • I'm having the same issue if anyone can help please.
    Friday, November 16, 2018 2:27 AM
  • So am I unfortunately... I don't know what's going on 
    Friday, November 16, 2018 3:57 AM
  • Hi,

    It's down, please wait:
    https://portal.office.com/servicestatus

    Avis de non-responsabilité:
    Mon opinion ne peut pas coïncider avec la position officielle de Microsoft.

    Bien cordialement, Andrei ...

    MCP

    Friday, November 16, 2018 5:29 AM
  • Many people reporting this problem. Best to be patient. They are working on it.



    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Friday, November 16, 2018 2:34 PM

  • It seems now that everything is ok.
    https://portal.office.com/servicestatus



    Avis de non-responsabilité:
    Mon opinion ne peut pas coïncider avec la position officielle de Microsoft.

    Bien cordialement, Andrei ...

    MCP

    Friday, November 16, 2018 10:17 PM
  • It's not ok for me still. I am getting the same 401 error. I am using an Acer Chromebook 14 CB3-431 and using Google Chrome browser. I never had this problem before when accessing outlook on this computer and browser. Also I can't access Bing either, but it isn't the 401 error message for that.

    • Edited by JPROC9 Saturday, November 17, 2018 7:33 AM
    Saturday, November 17, 2018 7:32 AM