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Cannot Change Windows 7 Product Key RRS feed

  • Question

  • Hello everyone!

    A quick background on my issue: A friend and I custom built a computer and attempted to install a copy of Windows 7 Professional 64-Bit. The copy of Windows 7 was received from our university (which grants each of its students one free copy of any software operating system). Upon trying to install the CD, however, we ran into several problems that would not allow us to even begin installation. My friend guessed that it must have been the build of the operating system that wouldn't let it go through ("debugged" or something or other).

    He told me to download a pirated copy to see if it would work, and then simply change my product key to the legit copy that I received from the university. The pirated copy installed fine, but I am unable to change my Windows 7 Product Key!!!

    I viewed other threads and tried the following:

    Right Clicking "Computer" in start menu and clicking Properties --> scroll to bottom --> click "Change Product Key"  .... The "Change Product Key" button does not even appear here as it shows in screen shots of other computers.

    I also tried going into the command console as an administrator and typing slmgr.vbs -ipk <type your product key here> .... This gave me the message "'slmgr.vbs' is not recognized as an internal or external command, operable program or batch file.

    Lastly I tried opening up SLUI 3 ... This gave me the message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

    Here is information from the Microsoft Genuine Advantage Diagnostic Tool:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW

    Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=

    Windows Product ID: 00371-OEM-8992671-00407

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {CB7919E0-3711-4A8A-B281-0B0081D07929}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_rtm.101119-1850

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Ted\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CB7919E0-3711-4A8A-B281-0B0081D07929}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-1026556125-1911792586-1700435629</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110408000000.000000+000</Date></BIOS><HWID>A1C53D07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Not Registered - 0x80070005

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAln0ygxaqtvIk5uwkVPIQM7wg6Ml6jGI93v32lI4u

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 040811 APIC1330

      FACP 040811 FACP1330

      SRAT AMD   FAM_F_10

      HPET 040811 OEMHPET 

      MCFG 040811 OEMMCFG 

      OEMB 040811 OEMB1330

      SSDT A M I POWERNOW

     

    Can someone please help me! I have a legit product key that I need to change to. If someone can point me in the direction of a way to change it, or a legal download of Windows 7 where I can input the key myself, I would greatly appreciate it.

    Thank you!

    Sunday, August 7, 2011 7:02 AM

Answers

  • Problem solved!

    I called Microsoft and spoke with a representative. Everything has been resolved. Upon closer inspection, it seems I wrote one of the letters in my key wrong.

    Thank you for your assistance, Noel. It is greatly appreciated.

    Monday, August 8, 2011 6:02 PM

All replies

  • File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    The crack used on the pirated copy was RemoveWAT by Hazar.

    Click the Start Orb & type in cmd.exe into the search menu.

    Right click it and Run as administrator.

    Type the following command: sfc /scannow & hit enter.

    Wait for the process to finish, once it's done. Reboot the system.

    Then re-post another MGADiag Report.


    Sunday, August 7, 2011 9:17 AM
  • You need to first remove the crack imposed by RemoveWAT
    If RemoveWAT is still present, run it – and pick the option to RestoreWAT. This should repair the mess it’s made.
    Then you may need to uninstall and reinstall the WAT update (KB971033).
     
    Once complete, post back with another MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 7, 2011 10:46 AM
    Moderator
  • tb19,

    I did what you told me. Here is the MGADiag:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW

    Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=

    Windows Product ID: 00371-OEM-8992671-00407

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {CB7919E0-3711-4A8A-B281-0B0081D07929}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_rtm.101119-1850

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Ted\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CB7919E0-3711-4A8A-B281-0B0081D07929}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-1026556125-1911792586-1700435629</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="6"/><Date>20110408000000.000000+000</Date></BIOS><HWID>A1C53D07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00178-926-700407-02-1033-7601.0000-2192011

    Installation ID: 016632058843108542804410303696355180282696692705359012

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: PV9HW

    License Status: Initial grace period

    Time remaining: 42660 minute(s) (29 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 8/7/2011 11:59:19 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Not Registered - 0x80070005

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NgAAAAEABgABAAEAAAACAAAAAQABAAEAln0ygxaqtvIk5uwkVPIQM7wg6Ml6jGI93v32lI4u

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 040811 APIC1330

      FACP 040811 FACP1330

      SRAT AMD   FAM_F_10

      HPET 040811 OEMHPET 

      MCFG 040811 OEMMCFG 

      OEMB 040811 OEMB1330

      SSDT A M I POWERNOW

     

    Noel,

    I'm not sure if your information complements tb19's, but I'm not sure how to go about doing that.

    Sunday, August 7, 2011 4:59 PM
  • You have an OEM_SLP installation in what appears to be a Retail motherboard - this is NEVER going to be legitimate.

    You need to purchase a FUll Retail license for Windows (of whatever edition you need) and install that.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 7, 2011 5:12 PM
    Moderator
  • Do you mean to tell me that I cannot make use of my legitimate product key in any way whatsoever?

    Microsoft doesn't have a recovery CD for download or anything like that?

    I understand that my current version is illegitimate and it must and will be uninstalled.

    If anyone has any advice on how I can use my product key, I would greatly appreciate it. I mean, after all, the reason I came here was not to be told to go out and buy a new one (anyone can tell me that), but for a solution to my specific problem.

    If there is NO solution whatsoever, I guess I'll have to stick with a 32-bit version of Windows 7 (which installs fine for some reason)...

    Monday, August 8, 2011 7:11 AM
  • "tnowak3" wrote in message news:8fd2e22f-f8ee-4079-b3e7-f0351b201eb8...

    Do you mean to tell me that I cannot make use of my legitimate product key in any way whatsoever?

    Microsoft doesn't have a recovery CD for download or anything like that?

    I understand that my current version is illegitimate and it must and will be uninstalled.

    If anyone has any advice on how I can use my product key, I would greatly appreciate it. I mean, after all, the reason I came here was not to be told to go out and buy a new one (anyone can tell me that), but for a solution to my specific problem.

    If there is NO solution whatsoever, I guess I'll have to stick with a 32-bit version of Windows 7 (which installs fine for some reason)...

     
    The Key in use here is ONLY legitimate when used with the Recovery disks for the machine for which it was originally issued – in this case an Asus machine.
    If you have replaced the motherboard under anything other than warranty conditions you invalidated the license at that point.
    If you purchased the software, you were sold a counterfeit, or at least were sold the wrong item.
    Is the ‘legitimate’ Key you are using the same as the one above?
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 8, 2011 10:16 AM
    Moderator
  • The Key listed above is NOT the legit one. I assume that's the one provided by the illegal software.

    I have a separate key that IS legit. I know it's legit because I used it to activate Windows 7 Professional 32-Bit when 64-Bit failed me. I'm trying to get 64-Bit now as I originally intended and use my key for it.

    Monday, August 8, 2011 5:14 PM
  • "tnowak3" wrote in message news:03d02e04-ed7b-48b4-a21a-084e3402e429...

    The Key listed above is NOT the legit one. I assume that's the one provided by the illegal software.

    I have a separate key that IS legit. I know it's legit because I used it to activate Windows 7 Professional 32-Bit when 64-Bit failed me. I'm trying to get 64-Bit now as I originally intended and use my key for it.

    So – why didn’t you say so?
    you should use the Change Product Key link on the System Properties page to change the key to your ‘legitimate’ one – you will probably then need to activate by phone.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 8, 2011 5:20 PM
    Moderator
  • I mentioned it in the original post.

    "He told me to download a pirated copy to see if it would work, and then simply change my product key to the legit copy that I received from the university."

    --------

    Okay so now, I have yet another problem. When I change the product key, it simply says that the product key does not appear to be valid... is this because I used it already for the past 32-Bit installation?

    Also, there is no option to activate by phone at which point I would prefer right now. But with no option to activate by phone, I don't know what the phone number is for the United States phone line.

    Do I have to call to tell them to deactivate use of the 32-Bit version so that I can use it on the 64-Bit version?

    If so, is there a page where I can get the phone number for the United States phone line so that I can speak with a representative?

    Monday, August 8, 2011 5:32 PM
  • Problem solved!

    I called Microsoft and spoke with a representative. Everything has been resolved. Upon closer inspection, it seems I wrote one of the letters in my key wrong.

    Thank you for your assistance, Noel. It is greatly appreciated.

    Monday, August 8, 2011 6:02 PM
  • Great - I would be very wary of that install, however, as it's likely that the originating disk is a pirated copy, and you can't guarantee that it doesn't have all sorts of strange malware present.

    You should reinstall afresh, using ORIGINAL MS media.

    In the meantime, please post a new MGADiag report so that we can check that all is apparently well with this activation.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, August 8, 2011 6:52 PM
    Moderator
  • Hello! My friend I have some idea I guess it will help you. Make sure you follow the steps 1. Goto search and type SLUI right click and then click on open file location. 2. After you click on open file location, that will bring lots of stuff egnore rest and search for Regedt32. 3. Click on regrdt32 and click on yes. 4. On right side you will see name, types and date . Follow the NAME down below and goto PRODUCTID and double click on that . 5. After double click type manually or paste your new product key. 6. Restart your computer.
    Friday, September 30, 2016 8:07 AM
  • 1) this thread is over 5 years old!

    2) your advice is just plain wrong - not to mention dangerous!

    It is NOT possible to make such entries directly into the registry since the Product Key is encrypted before it's entered in the registry by the system.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, September 30, 2016 8:30 AM
    Moderator