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MS not genuine message on valid license RRS feed

  • Question

  • After installing a recent update yesterday, when I start MS office applications, I get "this copy of Microsoft Office is not genuine' message.  It also says that my copy has been reserved for a big company. My copy is genuine for sure and installed as part of a corporate license, 3 years ago !!!! Never had any problem with validation up to yesterday. 

    What can be done to have the erroneous validation message stopped and my copy of MS Office accepted as valid?
    Wednesday, October 7, 2009 3:53 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Monday, October 12, 2009 9:34 PM

All replies

  • Hello Cees R,

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, October 7, 2009 4:08 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Monday, October 12, 2009 9:34 PM