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  • Question

  • Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Cached / Grace status: 0x0 / 0x0
    Windows Product Key: *****-*****-T3PCK-3FRWY-KKMRQ
    Windows Product Key Hash: l3Vu3XOYEcKE/ZqlRC9vew8kcKs=
    Windows Product ID: 89578-OEM-7332157-00180
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {2D000F54-2F61-458E-ACFF-E403E383B875}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0xc004f012) / 0x0 / (N/A, hr = 0xc004f012)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2D000F54-2F61-458E-ACFF-E403E383B875}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KKMRQ</PKey><PID>89578-OEM-7332157-00180</PID><PIDType>2</PIDType><SID>S-1-5-21-1776130490-1176187868-3864811047</SID><SYSTEM><Manufacturer>DIXONSXP</Manufacturer><Model>Ei 306</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20061209000000.000000+000</Date></BIOS><HWID>73313507018400E6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGVISTA</OEMTableID></OEM></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, July 17, 2007 5:12 PM

Answers

  • Dear darrenbartlett,

    Thank you for your interest in the Buy Local program. This promotion was designed to give US system builders an incentive they can provide to their customers. It appears that you are not eligible for this promotion as you did not purchase your machine from a US system builder, as indicated in your diagnostic report:

     

    Windows License type: OEM SLP

     

    Upon further investigation it appears that you purchased your machine from a UK retailer: Dixons.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Wednesday, July 18, 2007 4:29 PM
  • Hi rebeccalou,

    This forum is for Offers Eligibility questions. Please see the information in the Office Validation Forum (http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1005&SiteID=25) and, if necessary, post your question there.

     

    Thank you,

    Jenifer

     

    Friday, July 27, 2007 3:40 PM

All replies

  • Is there a question here?
    Tuesday, July 17, 2007 8:35 PM
    Moderator
  • Dear darrenbartlett,

    Thank you for your interest in the Buy Local program. This promotion was designed to give US system builders an incentive they can provide to their customers. It appears that you are not eligible for this promotion as you did not purchase your machine from a US system builder, as indicated in your diagnostic report:

     

    Windows License type: OEM SLP

     

    Upon further investigation it appears that you purchased your machine from a UK retailer: Dixons.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Wednesday, July 18, 2007 4:29 PM
  • yes. cannot validate or run office 2007 free trial. have validation code and 25 character product key from my e-mail; what do i need to do?

    Thursday, July 26, 2007 10:29 PM
  • Hi rebeccalou,

    This forum is for Offers Eligibility questions. Please see the information in the Office Validation Forum (http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1005&SiteID=25) and, if necessary, post your question there.

     

    Thank you,

    Jenifer

     

    Friday, July 27, 2007 3:40 PM