Sign in

Microsoft.com

Microsoft

Remove From My Forums

CRM online 2011 for Outlook - after install, NO ribbon

Question
0

Sign in to vote
Install went fine, except when I open outlook, there is no ribbon anywhere... Just the File tab. All of my stuff is there, inbox, calendar, the CRM instance I set up, etc., just no Ribbon.....

Any thoughts?
- Moved by Xiaopeng Wu Tuesday, March 8, 2011 9:45 PM Forum consolidation (From:CRM Online)
Thursday, January 20, 2011 12:17 AM

Answers

1

Sign in to vote
I had the same issue. There is a resolution described by Corey Hanson from Microsoft near the bottom of this post and it worked for me:

http://social.microsoft.com/Forums/en-US/crm2011beta/thread/40d444b3-82a3-4186-ae40-dcd9f02e0e8e

Regards, Neil
Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.
- Proposed as answer by Neil BensonMVP, Moderator Thursday, January 20, 2011 3:03 PM
- Marked as answer by Donna EdwardsMVP Tuesday, February 1, 2011 8:28 PM
Thursday, January 20, 2011 3:00 PM

Moderator

All replies

0

Sign in to vote

Are you using Beta client or RC?

MSCRM Bing'd - http://bingsoft.wordpress.com

Check out the CRM 4 to CRM 2011 JavaScript Converter Tool

CRM Forum Guidance on how to Help Us Help You

Thursday, January 20, 2011 1:37 PM

Moderator
1

Sign in to vote
I had the same issue. There is a resolution described by Corey Hanson from Microsoft near the bottom of this post and it worked for me:

http://social.microsoft.com/Forums/en-US/crm2011beta/thread/40d444b3-82a3-4186-ae40-dcd9f02e0e8e

Regards, Neil
Neil Benson, CRM Addict and MVP at Customery Ltd. You can reach me on LinkedIn or Twitter. Join over 10,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.
- Proposed as answer by Neil BensonMVP, Moderator Thursday, January 20, 2011 3:03 PM
- Marked as answer by Donna EdwardsMVP Tuesday, February 1, 2011 8:28 PM
Thursday, January 20, 2011 3:00 PM

Moderator
0

Sign in to vote

Thank you Neil! I sure appreciate that.. Will give it a try!
---Anya

Thursday, January 20, 2011 10:09 PM